Question
padding in a jpeg
I made some jpegs for a client to be posted on Amazon. They were rejected for hiis reason;
Catalog listing — Graphic assets — Padded images: We’re unable to publish your title because one or more of the graphic assets submitted has been padded in order to meet the aspect ratio requirements. Please provide artwork which hasn't been padded and then resubmit the title.
I checked the jpegs which were buiilt to the sizes they requested and there were no empty pixels at the edges which is what I had thought they meant but that was not correct. I don't know what else to do.
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