Paper Type doesn't save in Print Presets

[Ceramic Art]

I have MBP with 13.3.1 OS and latest version of Photoshop 2023.

From the Photoshop, I print on thick paper and before printing I select the specific paper type in print settings, after it's been selected I save it in presets, however, next time when I open print dialog, I see that plain/recycled there again. In the past, whatever was selected last time you print, same settings will be next time you open print dialog. Is there anybody experienced same problem?

[Kevin Stohlmeyer]

Hi @Ceramic Art welcome to the fun world of Ventura! (kidding) Check you Apple System Settings/Printers and scanner to see if it is set up properly in the printer there. I've noticed any Apple settings (printer or otherwise) outside of Adobe (PS or ID) are not being honored by Apple even after saving. Started happening with Ventura for me.

[TheDigitalDog]

What presets are you referring to for paper? 

Anything in the printer driver dialog is to be set there and has no direct relationship to Photoshop. 

Can you tell us: What printer, and show us a screen capture of what setting for paper you're referring to? 

[Ceramic Art]

[Kevin Stohlmeyer]

Hi @Ceramic Art this is a Ventura issue. Photoshop (and other Adobe programs) are not able to save Apple specific settings using Presets.

[TheDigitalDog]

It's not a Ventura issue per se; the settings are all part of the driver.

What is messed up in Ventura is the control over the ColorSync radio button w/application manages color. Sometimes it sticks, sometime not.

[Ceramic Art]

It make sense because it wasn't like that in previous OS, but there always PS updates an I wasn't sure where the problem is. I hope apple is aware and fix the problem with next update

[NB, colourmanagement]

Yeah, agree,  this is an Epson driver issue since such settings are within the Epson driver software 

neilB

[Ceramic Art]

I don't think it's Epson driver, because I am using Ricoh 820 and Ricoh 430 and two different computers with latest OS. It is look like new OS, because it started happening since Ventura upgrade.

[TheDigitalDog]

It's true of all print drivers. Photoshop doesn't control them.

[Kevin Stohlmeyer]

@NB, colourmanagement we see the same behavior at work with Xerox, Epson, HP and Ricoh printers. Anything stored in the Apple printer dialog box is not saved in any Adobe software (InDesign, Illustrator, Photoshop). The issue is not Adobe specific and started with Ventura updates.

[Ceramic Art]

Talked to Apple tech support on chat - the support person told me they are aware of the issue in Ventura, but they don't know when it will be fixed. I guess we need more calls to Apple to expedite the solution.

[Ceramic Art]

Just talked to Apple again, they reccomended to update to OS 13.4, however, this update didn't fix the issue, so I did let them know and ask to contact OS developers to look in to this issue.

However, I found a good workaround.

If you save your printer presets in "Pages", presets will work in Photoshop:)

[Belinda310855047bo4]

In my adobe photoshop 2024 (which I have had Adobe photoshop for years) there are only three papers to cose from.; plain paper, matte, and glossy photo paper. I am disgusted with it. 

[NB, colourmanagement]

@Belinda310855047bo4 If you only see limited media types (Mac right) then that means you do not have the actual printer manufacturers driver loaded. That’s Apples default Gutenpriont/ gimp print derived printer software,.

Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in Gimp Print / Gutenprint based printer driver.

Best avoided.  It can print quite differently from the manufacturer's own driver software. 

Does the print driver look different? some options have changed?

Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss? 

You'll be aware, I'm sure, that the selected media name in the driver must match the selection made when printing ICC profiling patches, (so the ICC profile and media type selection are linked) . BUT is the media name selected previously actually there in the list?

IF the media names listed differ (and have been simplified) then you are perhaps inadvertently using Apple’s default Gimp/ Gutenprint driver rather than Epson’s own. It's not just a matter of installing Epson driver software, you have to select it too. I do know it's very important to use Epson's own driver software. I tripped over this myself on a client site, the driver looked different and I put it down to an OSX update imposed style - took a while to work that one out.

Here's an example of what I'd expect to see in an Epson driver for media name options:

 

Can you access print settings in an application other than Photoshop, try Preview?

If not, a thorough purge may be in order, perhaps install drivers (downloaded from Epson) again: 

1. Delete all instances of Epson printers from 

System Preferences / Printers & Scanners -or- System Preferences>Print & Fax, whichever you have.

2. Then go to /Library/Printers and trash the whole Epson folder.

3. Delete the Epson LFP Remote Panel (IF you are using that utility).

4. Then go to Epson online and download the printer drivers yourself.

Do not let the Mac install the printer driver for you.

There’s one more tripwire - in System Preferences / Printers  - - - , when adding the connected printer

[i.e. click the padlock, enter your password and click the “+” button]

- watch out for the “Use" selection - I recommend you do not select "Airprint" there under "use", but, rather, manually set "use” to the printer name, which will then call on the manufacturer’s own software rather than the default Apple driver (that’s based on Gimp Print, which misses out some printing options such as specific manufacturers media names). 

I hope this helps

neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

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