Patch tool buggy, mostly not working

[Burbuja0512]

Help.  I just signed up for photoshop and the main reason I did so was for the patch tool.  It started off working great and now it's hit or miss.   Sometimes I get it to work well and other times it just refuses to work until I add another layer.  Ok no problem so I add a layer.  Now even if I add layer upon layer it just has stopped working.

I have restarted adobe, reset the tool, restarted my computer, checked for updates and it just won't work at all.   This is literally one of 2 features I use so I need this fixed or I have no use for photoshop. PLEASE HELP!

THANK YOU!!  🙂 

[Ged_Traynor]

@Burbuja0512 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

[Burbuja0512]

Thanks for the suggestion.  It didn't appear to work.    Is there something else I can do?  Some sort of check box that might be checked that I'm unaware of?   As I mentioned, I have been successfully using this so I know how to use the tool.   It was working just fine before.    

Thanks again. 

[Burbuja0512]

Ok so it gets weirder... I uninstalled photoshop and reinstalled.  It didn't work for a few attempts then just started working again.  I honestly don't think there's anything I can do.  I think the patch tool is just buggy.   I'm now debating whether to keep while I still have the 14 days to return it.  I REALLY want Photoshop but don't know if it's typical for it to be this buggy?  Any insight would help.  I know this program has been around forever but it's so weird that it's hot and cold like this.   

[Ged_Traynor]

Is it just happening on one particular image or all images, I have Photoshop installed on 2 PC's and not having any issue with the Patch Tool, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

[Burbuja0512]

I really appreciate your time in looking at this.   Here is the system info:

Adobe Photoshop Version: 25.7.0 20240415.r.504 130b225 x64
Number of Launches: 1
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.3447
System architecture: Intel CPU Family:6, Model:7, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:16), HyperThreading
Physical processor count: 24
Logical processor count: 32
Processor speed: 2419 MHz
Built-in memory: 32469 MB
Free memory: 20813 MB
Memory available to Photoshop: 24951 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.7.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.1.2.2
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.37.0.8
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 4060 Laptop GPU
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 7,957 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1200)
Display scale: 1.25
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=314688431 -comment=Photoshop Version: Adobe Photoshop 25.7.0 20240415.r.504 130b225 x64

[0 ms]
Start GetSnifferResult

[3062 ms]
Start sniffer 2024-05-03 05:24:17
# Photoshop Version: Adobe Photoshop 25.7.0 20240415.r.504 130b225 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=314688431 -comment=Photoshop Version: Adobe Photoshop 25.7.0 20240415.r.504 130b225 x64

{131 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,200)
Dimensions: (1,920 1,200)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 Laptop GPU index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 4060 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 7,957 MB
VRAM: 7,957 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,023 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-01-24 000000.000000-000
Driver age: 4 months
Driver version: 31.0.15.5128
Supports UMA: UNSUPPORTED
D3D-ID: 10400

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,151 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,023 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2023-04-18 000000.000000-000
Driver age: 13 months
Driver version: 31.0.101.4314
Supports UMA: SUPPORTED
D3D-ID: 42888
End platform native
{1908 ms}

{1908 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,200)
Dimensions: (1,920 1,200)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 Laptop GPU/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060 Laptop GPU/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,343 MB
VRAM: 8,343 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,023 MB
API version: 2.1 (2.1.2 NVIDIA 551.28)
Device version: 2.1 (2.1.2 NVIDIA 551.28)
Vendor name: NVIDIA
Driver date: 2024-01-24 000000.000000-000
Driver age: 4 months
Driver version: 31.0.15.5128
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{2077 ms}

{2077 ms}
Start platform OpenCL
# displays: 0

# devices: 4
Device 0
Name: NVIDIA GeForce RTX 4060 Laptop GPU
Preferred: FALSE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,585 MB
VRAM: 8,585 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 725 GB / s
Compute score: 6,425.08
Device name string: NVIDIA GeForce RTX 4060 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) RaptorLake-S Mobile Graphics Controller
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,618 MB
VRAM: 13,618 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 118 GB / s
Compute score: 352.917
Device name string: Intel(R) RaptorLake-S Mobile Graphics Controller
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation

Device 2
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,023 MB
VRAM: 17,023 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 D3D12 Implementation)
Device version: 3.0 (OpenCL 3.0 D3D12 Implementation)
Vendor name: MICROSOFT
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 26,098 GB / s
Compute score: 199,372
Device name string: Intel(R) UHD Graphics
Device vendor string: Microsoft
Platform name string: OpenCLOn12
Platform vendor string: Microsoft

Device 3
Name: NVIDIA GeForce RTX 4060 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,343 MB
VRAM: 8,343 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 D3D12 Implementation)
Device version: 3.0 (OpenCL 3.0 D3D12 Implementation)
Vendor name: MICROSOFT
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 665,762 GB / s
Compute score: 6.58436e+06
Device name string: NVIDIA GeForce RTX 4060 Laptop GPU
Device vendor string: Microsoft
Platform name string: OpenCLOn12
Platform vendor string: Microsoft
End platform OpenCL
{2891 ms}

Exit code kExitNormal
End sniffer 2024-05-03 05:24:20
[kStatusNormal, kExitNormal]

[3062 ms]
Finish RunAllAPIs

[3074 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970531720414207567
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\scarl\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 928.1G, 624.7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/01/20-13:45:37 79.fafc444 79.fafc444
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.3ef291b 79.3ef291b
AdobeXMP.dll Adobe XMP Core 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AdobeXMPFiles.dll Adobe XMP Files 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AdobeXMPScript.dll Adobe XMP Script 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AGM.dll AGM 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/01/15-13:56:09 79.dc35314 79.dc35314
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
AXE8SharedExpat.dll AXE8SharedExpat 2023/12/05-19:10:14 79.c9ba055 79.c9ba055
AXEDOMCore.dll AXEDOMCore 2023/12/05-19:10:14 79.c9ba055 79.c9ba055
BIB.dll BIB 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
BIBUtils.dll BIBUtils 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/01/12-09:47:24 79.9bc0193 79.9bc0193
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/12/11-10:35:54 79.91918d2 79.91918d2
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.7
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.7
PSViews.dll Adobe Photoshop 2024 25.7
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.73849cc 79.73849cc
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0

Required plugins:

Accented Edges 25.7 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.7 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.7 - from the file “Filter Gallery.8bf”
Average 25.7 - from the file “Average.8bf”
Bas Relief 25.7 - from the file “Filter Gallery.8bf”
BMP 25.7 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.2.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.2.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.7 - from the file “Filter Gallery.8bf”
Charcoal 25.7 - from the file “Filter Gallery.8bf”
Chrome 25.7 - from the file “Filter Gallery.8bf”
Cineon 25.7 - from the file “Cineon.8bi”
Clouds 25.7 - from the file “Clouds.8bf”
Color Halftone 25.7 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.7 - from the file “Filter Gallery.8bf”
Conté Crayon 25.7 - from the file “Filter Gallery.8bf”
Craquelure 25.7 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.7 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.7 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.7 - from the file “Filter Gallery.8bf”
Crystallize 25.7 - from the file “Standard MultiPlugin.8bf”
Cutout 25.7 - from the file “Filter Gallery.8bf”
Dark Strokes 25.7 - from the file “Filter Gallery.8bf”
De-Interlace 25.7 - from the file “Standard MultiPlugin.8bf”
Dicom 25.7 - from the file “Dicom.8bi”
Difference Clouds 25.7 - from the file “Clouds.8bf”
Diffuse Glow 25.7 - from the file “Filter Gallery.8bf”
Displace 25.7 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.7 - from the file “Filter Gallery.8bf”
Entropy 25.7 - from the file “statistics.8ba”
Export Color Lookup Tables 25.7 - from the file “Export3DLUT.8be”
Extrude 25.7 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.7 - from the file “FastCore.8bx”
Fibers 25.7 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.7 - from the file “Filter Gallery.8bf”
Filter Gallery 25.7 - from the file “Filter Gallery.8bf”
Fresco 25.7 - from the file “Filter Gallery.8bf”
Glass 25.7 - from the file “Filter Gallery.8bf”
Glowing Edges 25.7 - from the file “Filter Gallery.8bf”
Grain 25.7 - from the file “Filter Gallery.8bf”
Graphic Pen 25.7 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.7 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.7 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.7 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.7 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.7 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.7 - from the file “Filter Gallery.8bf”
JPEG 2000 25.7 - from the file “JPEG2000.8bi”
Kurtosis 25.7 - from the file “statistics.8ba”
Lens Blur 25.7 - from the file “Lens Blur.8bf”
Lens Correction 25.7 - from the file “Lens Correction.8bf”
Lens Flare 25.7 - from the file “Standard MultiPlugin.8bf”
Liquify 25.7 - from the file “Liquify.8bf”
Matlab Operation 25.7 - from the file “ChannelPort.8bf”
Maximum 25.7 - from the file “statistics.8ba”
Mean 25.7 - from the file “statistics.8ba”
Measurement Core 25.7 - from the file “MeasurementCore.8me”
Median 25.7 - from the file “statistics.8ba”
Mezzotint 25.7 - from the file “Standard MultiPlugin.8bf”
Minimum 25.7 - from the file “statistics.8ba”
MMXCore Routines 25.7 - from the file “MMXCore.8bx”
Mosaic Tiles 25.7 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.7 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.7 - from the file “Filter Gallery.8bf”
Note Paper 25.7 - from the file “Filter Gallery.8bf”
NTSC Colors 25.7 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.7 - from the file “Filter Gallery.8bf”
OpenEXR 25.7 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.7 - from the file “Filter Gallery.8bf”
Palette Knife 25.7 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.7 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.7 - from the file “Standard MultiPlugin.8bf”
PCX 25.7 - from the file “PCX.8bi”
Photocopy 25.7 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.7 - from the file “ChannelPort.8bf”
Pinch 25.7 - from the file “Standard MultiPlugin.8bf”
Pixar 25.7 - from the file “Pixar.8bi”
Plaster 25.7 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.7 - from the file “Filter Gallery.8bf”
Pointillize 25.7 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.7 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.7 - from the file “PBM.8bi”
Poster Edges 25.7 - from the file “Filter Gallery.8bf”
Radial Blur 25.7 - from the file “Standard MultiPlugin.8bf”
Radiance 25.7 - from the file “Radiance.8bi”
Range 25.7 - from the file “statistics.8ba”
Render Color Lookup Grid 25.7 - from the file “Export3DLUT.8be”
Reticulation 25.7 - from the file “Filter Gallery.8bf”
Ripple 25.7 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.7 - from the file “Filter Gallery.8bf”
Save for Web 25.7 - from the file “Save for Web.8be”
ScriptingSupport 25.7 - from the file “ScriptingSupport.8li”
Shear 25.7 - from the file “Standard MultiPlugin.8bf”
Skewness 25.7 - from the file “statistics.8ba”
Smart Blur 25.7 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.7 - from the file “Filter Gallery.8bf”
Solarize 25.7 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.7 - from the file “Filter Gallery.8bf”
Spherize 25.7 - from the file “Standard MultiPlugin.8bf”
Sponge 25.7 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.7 - from the file “Filter Gallery.8bf”
Stained Glass 25.7 - from the file “Filter Gallery.8bf”
Stamp 25.7 - from the file “Filter Gallery.8bf”
Standard Deviation 25.7 - from the file “statistics.8ba”
Sumi-e 25.7 - from the file “Filter Gallery.8bf”
Summation 25.7 - from the file “statistics.8ba”
Targa 25.7 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.7 - from the file “Filter Gallery.8bf”
Tiles 25.7 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.7 - from the file “Filter Gallery.8bf”
Twirl 25.7 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.7 - from the file “Filter Gallery.8bf”
Vanishing Point 25.7 - from the file “VanishingPoint.8bf”
Variance 25.7 - from the file “statistics.8ba”
Water Paper 25.7 - from the file “Filter Gallery.8bf”
Watercolor 25.7 - from the file “Filter Gallery.8bf”
Wave 25.7 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.7 - from the file “WIASupport.8li”
Wind 25.7 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.7 - from the file “WBMP.8bi”
ZigZag 25.7 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.4.0.15 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.4.0\"
CmdN: 1.19.26
UAB: 2.18.0-4
Loaded at: 169 ms - launch time impact: 1 ms
Discover Panel (Loaded) 2403.95.0.10 - from the file "Required Folder"
Loaded at: 172 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 7321 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.8.1.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder"
Loaded at: 6709 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.4.461.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\"
CAPTURE: 2.0.41 STOCK: 4.2.2
In app notifications (Loaded) 2.0.11.0 - from the file "Required Folder"
Loaded at: 7323 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 7325 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.2.1.0 - from the file "Required Folder"
Loaded at: 7326 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.11.0 - from the file "Required Folder"
Loaded at: 7327 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 6838 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 6840 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 25

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\manager.html”

Installed TWAIN devices: NONE

[Ged_Traynor]

You have dual GPU's in that system which can sometimes cause issues with Photoshop

NVIDIA GeForce RTX 4060 Laptop GPU

Driver date: 2024-01-24
Driver age: 4 months

Try updating the driver for the Nvidia GPU, install the Studio version rather than the Game Ready one, when installing go to Custom (Advanced) and select perform a clean installation

There's also an Intel GPU, use this tool to see if there are any updates for the Intel one as well

https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

Have a look here, especially sections 6 and 7

https://helpx.adobe.com/ie/photoshop/kb/troubleshoot-gpu-graphics-card.html

[Burbuja0512]

Wow thank you for taking the time to look at all this.  I will give this a go and again, I really appreciate you!!!! 🙂