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May 20, 2024
Answered

Patch tool doesn't work

  • May 20, 2024
  • 2 replies
  • 1834 views

Hello,

The patch tool doesn't work on my MacBook PRO with Sonoma OS version 14.5 and the latest version of Photoshop 2024.

 

I have tried doing everything that is said in other official threads: reset the tool configurations, delete and install PS again, try other versions... nothing, it just doesn't work.

 

To rule out errors, the tool configuration is correct and tested with a single layer to rule out application errors in other layers, etc...

 

I share a video that shows what happens when I try to use the tool.

 

It's being really frustrating 😞 ...thanks in advance for the responses.

 

Have a nice day!

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Correct answer Ged_Traynor

@22734111 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

2 replies

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
May 20, 2024

@22734111 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

May 20, 2024

@Ged_Traynor Thank you so much! 🙂  It works again, I'll save the tip for future mistakes.

 

Have a great day!

Ged_Traynor
Community Expert
Community Expert
May 20, 2024

You're welcome 🙂

Participant
May 20, 2024

Hello! OMG, I have the same problem. Since last year, there have been many usability errors of this type.

😞