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Pen Pressure issues

Forum|Forum|11 years ago
June 19, 2014
10 replies
119849 views

I'm using Windows 8.1, with a Wacom Intuous Pro Medium tablet, with the latest driver (6.3.8-4)

I installed Photoshop CC 2014 this afternoon, and ever since I've had a lot of random, intermittent issues with the pen pressure. It works fine in Illustrator, but in Photoshop, under the Brush panel, the Pen Pressure option has an alert sign next to it, and simply doesn't recognise the tablet as being pressure sensitive. Sometimes, if I turn on "Windows Ink" under the mapping tab, it occasionally works, but not always. And having Windows Ink checked makes selecting things in any other application very laggy (and makes working in Indesign near-impossible)

Cheers in advance

Problem or error

This topic has been closed for replies.

Correct answer M Shaw

Photoshop CC 2014 changes stylus use to use Microsoft system API's, with these API's you need to have Windows Ink enabled. These API's give better stroke results and improve the out of the box experience for users using Windows tablet/convertible devices. If you want to go back to the old WinTab implementation of previous versions do the following:

Create a file that contains instructions to revert to the WinTab functionality.

Create a text file in a text editor such as Notepad.

Type in the following lines:

# Use WinTab

UseSystemStylus 0

Save the file as a plain text file named PSUserConfig.txt, and save the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings\.

To turn off the gestalt's functionality, delete the PSUSerConfig.txt file. Or, move it to a different folder if it doesn't contain any other commands, or change the lines so they read:

# Use Win8 native tablet support

UseSystemStylus 1

RoelofVenter

Known Participant

Anyone else notice that the latest update of Photoshop CC 21.1 does not like the PSUserConfig file? My Lasso tool goes completely bonkers now.

D

Doedoe

Participant

Yes, I also have issues with the rotation with my Wacom Art Pen.

Trevor.Dennis

Community Expert

Guys, these old threads can be confusing and convoluted. You'd be much better off starting a new thread stating your issue, operatings system, Photoshop version etc. FWIIW I don't appear to be having any issues with my system.

boofrisco

Participant

I found the solution for the Brush Size/Hardness Bug for Photoshop CC 2019. It's a Window's Ink issue. Here's a Youtube video that I found going over the steps:

How to Disable WINDOWS INK - Photoshop Bug with Wacom Tablets (2018) - YouTube

M

Marc La Pierre

Participant

Why the heck would I ever have to do this fix? Wacom, Adobe and Microsoft Relationship has to be so close that I am amazed I would have to do this. This was never a problem until I turn off Windows Ink because it was getting in the way of the tablet and painting.

Windows 10 Pro, Up to date. Intuos Pro Small. Latest Drivers

Crazy... Crazy...

Thank you for workaround just amazed that I had to do this....

M

MrAubert

Participating Frequently

This method is very good. I´ve been using it for a couple of years. BUT... today, I upgraded to an Wacom Intuos Pro Medium, and unfortunately with WinTab turned on, Photoshop doesn´t recognize the pen TILT. Which is one of the reasons I bought it. So I switched back to Windows Ink, but then I have that lag when you try to drag something, which gets in the way to change the brush size fast (alt+right click+drag) and moving the canvas... anything that requires drag. SO, I wanted to know:

a. Is there a way turn on the tilt sensitivity with Wintab somehow?

or

b. Is there a way to remove the lag from Windows Ink?

I appreciate any support!

JohnVo

Inspiring

hi

may i ask a question ?

does PSUserConfig.txt work with other adobe application like illustrator or others ?

i run photoshop cc 2015 64bit under windows 10 64bit

thanks

D

Doctor BondAuthor

Participating Frequently

It would appear that with the new version of Photoshop CC 2015, this issue has arisen again -- however, the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings\ now no longer exists in the new program files directory. Anyone know where I can drop the .txt doc?

M

M Shaw

Adobe Employee

C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2015Adobe Photoshop CC 2015 Settings\

D

Doctor BondAuthor

Participating Frequently

Mateusz Piotrowski

Participating Frequently

All those solutions failed for me I have Wacom tablet and the pressure is working all right in illustrator but in photoshop it is working only when I create new file, when I save and reopen it the pressure stops working. When I open an old file the pressure is not working if I create new file along with the old one opened the pressure is not working. How do I fix this??????? I'm on windows 8.1 with latest wacom drivers installed. Photoshop CC 2014 is up to date. HOW DO I FIX THIS SUPER ANNOYING ISSUE!!!??!?!?!?!!??

Mateusz Piotrowski

Participating Frequently

YAY it fixed for now. For those who are interested: I first removed photoshop preferences file to no effect, then updated windows to no effect (all adobe support suggestions). After that I almost kicked my cat out of frustration but found inner balance again and tried one more thing:

I went to control panel and found there Wacom preferences (not pen and tablet preferences), form that menu I reset all user preferences and it started working. DUH!

Now I know what I've been missing working on Mac those previous 5 years...

D

Doctor BondAuthor

Participating Frequently

Oh, just in case anyone else runs into this same problem, as I've just spent the past three days trying to get this to work again, and FINALLY figured it out yesterday...

If you're on Windows (I'm not sure if it applies to Mac users), but from what I've discovered...

When you save the text doc as PSUserConfig.txt Don't use the .txt extention suffix in the filename! I must have just absent-mindedly taken this off the first time I did it, but I was trying every other possible thing I could yesterday (different drivers, reinstalling PS CC, Windows ink) pretty much any variable and combination I could think of -- and lo and behold, it worked! So yeah, simply name it PSUserConfig, without the .txt, and you should be all set!

Phew! So glad I found this out, so hopefully this might help some people out who've had similar frustrations!

Chris Cox

Legend

The suffix has to be there - but if you have suffixes hidden (which is always a bad choice), then you may be adding the suffix twice.

D

Doctor BondAuthor

Participating Frequently

Aaah, that must be it! Interesting... My default setting is to have them hidden in the actual filename. I think I prefer it that way, for saving files with the same name but in different formats.

Good to know, though!

C

Carlos_Oliveras

Known Participant

Yes it works but when doing this trick, the dreaded pen-to-mouse switch lag, that had disappeared in PS CC 2014, appears again. So it's either not having pressure sensitivity, or having lag if we often switch between tablet and physical mouse?

M

M ShawCorrect answer

Adobe Employee

Photoshop CC 2014 changes stylus use to use Microsoft system API's, with these API's you need to have Windows Ink enabled. These API's give better stroke results and improve the out of the box experience for users using Windows tablet/convertible devices. If you want to go back to the old WinTab implementation of previous versions do the following:

Create a file that contains instructions to revert to the WinTab functionality.

Create a text file in a text editor such as Notepad.

Type in the following lines:

# Use WinTab

UseSystemStylus 0

Save the file as a plain text file named PSUserConfig.txt, and save the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings\.

To turn off the gestalt's functionality, delete the PSUSerConfig.txt file. Or, move it to a different folder if it doesn't contain any other commands, or change the lines so they read:

# Use Win8 native tablet support

UseSystemStylus 1