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Arashocky
Participant
December 12, 2019
Answered

Pen pressure not working in the new Photoshop 2020 (21.0.2)

  • December 12, 2019
  • 41 replies
  • 86484 views

After installing the new Photoshop 2020 on my Wacom Companion 2, turns out the pen pressure is NOT WORKING at all. However the previous versions (20.0.6 and 19.1.6) still work perfectly with the pen pressure. 

Has anyone run into that issue ?

 

{Thread renamed by moderator}

Correct answer davescm

Update : With 21.2.2 you may need to remove the PSUserConfig.txt file

The latest versions are designed to work with Windows Ink and Adobe have made improvements in that area, many of the old bugs have been addressed. I've used Windows Ink here for the last year.

Remove the PSUserConfig.txt file and in Wacom tablet properties check Windows Ink.

 

Dave

41 replies

Sahil.Chawla
Adobe Employee
Adobe Employee
December 12, 2019

Hi there,

Sorry to hear that pen pressure is not working with the most recent release of Photoshop, have you tried reinstalling the tablet drivers to see if that helps?

Also, what operating system are you working on?


Regards,

Sahil

Arashocky
ArashockyAuthor
Participant
December 14, 2019

I keep my wacom drivers updated. I'm not sure reinstalling them will be helpful. (I'm worried that it might mess up with other photoshop versions) 

I use the program on Windows 10 pro.

 

 

Inspiring
January 10, 2020

Hi 

I am having similar issues. Is there a solution for Mac users. I am running on Mojave. 

thanks!