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pacsleeper808
Participating Frequently
March 26, 2018
Question

Pen response delay for each stroke

  • March 26, 2018
  • 2 replies
  • 7530 views

I have been using my touchscreen laptop with my bamboo ink stylus. It was working properly until a day ago. Now I every time I want to use the pen, I need to wait for a second to do a brush stroke or eraser tool. If i use it normally, it will recognize it as a finger and scroll in the direction of the stroke. This cause slow drawing time than I normally get. ANyone know how to fix this?

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    2 replies

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    March 27, 2018

    Windows show you have Pen support.  Is Photoshop Seeing you have a pen.  With a document open a brush tool active does Photoshop see you have a pen or show a yellow warning in Brush Setting Shape Dynamics?

    JJMack
    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    March 27, 2018

    Other Wacom users are also having panning problems Every tool acts like Move Tool, and latency: Intuos Pro

    JJMack
    P
    pacsleeper808Author
    Participating Frequently
    March 27, 2018

    The thing is I cam not using a wacom pad or tablet. Im drawing straight on my touch screen laptop

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    March 27, 2018

    I am using this. Before the problem, this pen(stylus) worked perfectly on Photoshop CC 2017/2018. When I create a stroke. It takes a second before photoshop recognizes the pen's tip (nib). It acts as if it was the move command, scrolling in the direction of the pen's movement. The brush smoothness is fine. there is no delay there. the delay happens at the start of each stroke.

    Last night after messing around, I noticed that I had to press the lower button on the pen to bypass the problem. But i dont want to have to press the button consistently to create a brush stroke or easer. Since this didn't happen before, it's got me thinking that Photoshop itself changed a setting. The Pen's driver is updated to its recent driver for my laptop and the settings are at the default as before.


    The bamboo INK is at Wacom Pen for devices like Microsoft  Surface Pro machine that support pen via Microsoft ink.  If it worked before it should still work if Photoshop is using INK API for Pen support.  You should not add a PS user  Config file to Photoshop use Wintab API and not use INK Api.  Your Bamboo pen only supports INK API.   If your Bamboo a Device driver from Wacom to work you need to install it. Your Bamboo INK is a Pen device the require your machine have Pen support it is not a stylus that uses touch support.  If pens support is not operational you fingers using the Bamboo may activated touch ]]support.  When a pen in near your display if Pen support is working it should disable touch support and interface with Photoshop.  Your Laptop must have hardware the supports pen devices like the Wacom Bamboo and pens like Surface ntrig pens.   If is does not a pen will do you no good.  You stated the Bamboo worked in the past if it did and support pressure your machine has both touch support and pen support.  Like Surface Pro machines.

    What model laptop do you have?

    JJMack
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