Pen tool curve is not showing

[cupidanish10]

I have an issue in Photoshop pen tool when i try to make curves it's not visible but actually working in background which i can't see. i tried in my friend's laptop and it just working fine and i tried in adobe XD too it works. But in Photoshop when i try to make shapes my curves are not showing and i cant manipulate the curves. What is the problem? Help please. Thanks in advance..

[davescm]

Hi what options do you have set here :

and in Preferences here :

Dave

[cupidanish10]

can you help me with this again? I don't have such options

[Bojan Živković]

Which version of Photoshop you are using? Please provide screenshot with canvas, Layers panel and Options bar visible (it is tool options bar just below menus).

[cupidanish10]

i'm new in ps so can you tell me where are those options ?

[davescm]

Hi

To help us see what version you are using can you go to Photoshop help - System info then click copy and paste the info here.

Dave

[cupidanish10]

Adobe Photoshop Version: 2015.0.0 20150529.r.88 2015/05/29:23:59:59 CL 1024429  x64

Operating System: Windows 8.1 64-bit

Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:13, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 1995 MHz

Built-in memory: 4016 MB

Free memory: 907 MB

Memory available to Photoshop: 8 MB

Memory used by Photoshop: 100 %

Design Space: Disabled.

Artboards: Enabled.

3D Multitone Printing: Disabled.

Highbeam: Disabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=768, right=1366

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=2

glgpu[0].GLVersion="3.0"

glgpu[0].GLMemoryMB=2048

glgpu[0].GLName="Intel(R) HD Graphics 5500"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="20.19.15.4642"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics 5500"

glgpu[0].GLRendererID=5654

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"

glgpu[0].GLDriverDate="20170328000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 20.19.15.4642"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="2.0 AMD-APP (2117.8)"

clgpu[0].CLDeviceVersion="1.2 AMD-APP (2117.8)"

clgpu[0].CLMemoryMB=2048

clgpu[0].CLName="Hainan"

clgpu[0].CLVendor="Advanced Micro Devices, Inc."

clgpu[0].CLVendorID=4098

clgpu[0].CLDriverVersion="2117.8 (VM)"

clgpu[0].CUDASupported=0

clgpu[0].CLBandwidth=1.18728e+010

clgpu[0].CLCompute=117.499

clgpu[1].CLPlatformVersion="2.0 "

clgpu[1].CLDeviceVersion="2.0 "

clgpu[1].CLMemoryMB=1598

clgpu[1].CLName="Intel(R) HD Graphics 5500"

clgpu[1].CLVendor="Intel(R) Corporation"

clgpu[1].CLVendorID=32902

clgpu[1].CLDriverVersion="20.19.15.4642"

clgpu[1].CUDASupported=0

clgpu[1].CLBandwidth=9.87969e+009

clgpu[1].CLCompute=143.268

License Type: Subscription Volume License

Serial number: XXXX-XXXX-XXXX-XXXX-XXXX

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\

Temporary file path: C:\Users\Anish\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 118.7G, 27.2G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2015/03/11-23:42:10   79.562242   79.562242

   AdbePM.dll   PatchMatch 2015/04/28:18:15:43   1.563170   1.563170

   AdobeLinguistic.dll   Adobe Linguisitc Library   9.0.0  

   AdobeOwl.dll   Adobe Owl   5.2.7  

   AdobePDFL.dll   PDFL 2015/03/18-12:03:59   79.133307   79.133307

   AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3600  

   AdobeXMP.dll   Adobe XMP Core 2015/03/30-23:40:42   79.157747   79.157747

   AdobeXMPFiles.dll   Adobe XMP Files 2015/03/30-23:40:42   79.157747   79.157747

   AdobeXMPScript.dll   Adobe XMP Script 2015/03/30-23:40:42   79.157747   79.157747

   adobe_caps.dll   Adobe CAPS   9,0,0,5  

   AGM.dll   AGM 2015/03/11-23:42:10   79.562242   79.562242

   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2  

   AIDE.dll   AIDE 2015/03/20-23:41:44   79.562488   79.562488

   amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000

   ARE.dll   ARE 2015/03/11-23:42:10   79.562242   79.562242

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2015/03/11-23:42:10   79.562242   79.562242

   BIBUtils.dll   BIBUtils 2015/03/11-23:42:10   79.562242   79.562242

   boost_date_time.dll   photoshopdva   8.0.0  

   boost_signals.dll   photoshopdva   8.0.0  

   boost_system.dll   photoshopdva   8.0.0  

   boost_threads.dll   photoshopdva   8.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.3.7.33275   2.3.7.33275

   CITThreading.dll   Adobe CITThreading   2.3.7.33275   2.3.7.33275

   CoolType.dll   CoolType 2015/03/11-23:42:10   79.562242   79.562242

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaudiodevice.dll   photoshopdva   8.0.0  

   dvacore.dll   photoshopdva   8.0.0  

   dvamarshal.dll   photoshopdva   8.0.0  

   dvamediatypes.dll   photoshopdva   8.0.0  

   dvametadata.dll   photoshopdva   8.0.0  

   dvametadataapi.dll   photoshopdva   8.0.0  

   dvametadataui.dll   photoshopdva   8.0.0  

   dvaplayer.dll   photoshopdva   8.0.0  

   dvatransport.dll   photoshopdva   8.0.0  

   dvaui.dll   photoshopdva   8.0.0  

   dvaunittesting.dll   photoshopdva   8.0.0  

   dynamiclink.dll   photoshopdva   8.0.0  

   ExtendScript.dll   ExtendScript 2015/04/17-16:55:22   80.1017022   80.1017022

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   igestep30.dll   IGES Reader   9.3.0.113  

   imslib.dll   IMSLib DLL   9.0.1.14  

   JP2KLib.dll   JP2KLib 2015/03/15-23:45:24   79.257449   79.257449

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   LogSession.dll   LogSession   7.2.1.3600  

   mediacoreif.dll   photoshopdva   8.0.0  

   MPS.dll   MPS 2015/03/11-23:42:10   79.562263   79.562263

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2015   16.0.0  

   Plugin.dll   Adobe Photoshop CC 2015   16.0.0  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   6.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   6.0.0.96  

   PSArt.dll   Adobe Photoshop CC 2015   16.0.0  

   PSViews.dll   Adobe Photoshop CC 2015   16.0.0  

   SCCore.dll   ScCore 2015/04/17-16:55:22   80.1017022   80.1017022

   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   9.0.0.3 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   9.0.0.3

   VulcanControl.dll   Vulcan Application Control Library   5.1.0.50  

   VulcanMessage5.dll   Vulcan Message Library   5.1.0.50  

   WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   Accented Edges 16.0.0

   Adaptive Wide Angle 16.0.0

   Angled Strokes 16.0.0

   Average 16.0.0 (2015.0.0 x001 x003)

   Bas Relief 16.0.0

   BMP 16.0.0

   Camera Raw 8.0

   Camera Raw Filter 8.0

   Chalk & Charcoal 16.0.0

   Charcoal 16.0.0

   Chrome 16.0.0

   Cineon 16.0.0 (2015.0.0 x001 x003)

   Clouds 16.0.0 (2015.0.0 x001 x003)

   Collada 16.0.0 (2015.0.0 x001 x003)

   Color Halftone 16.0.0

   Colored Pencil 16.0.0

   CompuServe GIF 16.0.0

   Conté Crayon 16.0.0

   Craquelure 16.0.0

   Crop and Straighten Photos 16.0.0 (2015.0.0 x001 x003)

   Crop and Straighten Photos Filter 16.0.0

   Crosshatch 16.0.0

   Crystallize 16.0.0

   Cutout 16.0.0

   Dark Strokes 16.0.0

   De-Interlace 16.0.0

   Difference Clouds 16.0.0 (2015.0.0 x001 x003)

   Diffuse Glow 16.0.0

   Displace 16.0.0

   Dry Brush 16.0.0

   Eazel Acquire 16.0.0 (2015.0.0 x001 x003)

   Export Color Lookup Tables NO VERSION

   Extrude 16.0.0

   FastCore Routines 16.0.0 (2015.0.0 x001 x003)

   Fibers 16.0.0

   Film Grain 16.0.0

   Filter Gallery 16.0.0

   Fresco 16.0.0

   Glass 16.0.0

   Glowing Edges 16.0.0

   Grain 16.0.0

   Graphic Pen 16.0.0

   Halftone Pattern 16.0.0

   HDRMergeUI 16.0.0

   HSB/HSL 16.0.0

   IFF Format 16.0.0

   Ink Outlines 16.0.0

   JPEG 2000 16.0.0

   Lens Blur 16.0.0

   Lens Correction 16.0.0

   Lens Flare 16.0.0

   Liquify 16.0.0

   Matlab Operation 16.0.0 (2015.0.0 x001 x003)

   Measurement Core 16.0.0 (2015.0.0 x001 x003)

   Mezzotint 16.0.0

   MMXCore Routines 16.0.0 (2015.0.0 x001 x003)

   Mosaic Tiles 16.0.0

   Multiprocessor Support 16.0.0 (2015.0.0 x001 x003)

   Neon Glow 16.0.0

   Note Paper 16.0.0

   NTSC Colors 16.0.0 (2015.0.0 x001 x003)

   Ocean Ripple 16.0.0

   OpenEXR 16.0.0

   Paint Daubs 16.0.0

   Palette Knife 16.0.0

   Patchwork 16.0.0

   Paths to Illustrator 16.0.0

   PCX 16.0.0 (2015.0.0 x001 x003)

   Photocopy 16.0.0

   Photoshop 3D Engine 16.0.0 (2015.0.0 x001 x003)

   Photoshop Touch 14.0

   Picture Package Filter 16.0.0 (2015.0.0 x001 x003)

   Pinch 16.0.0

   Pixar 16.0.0 (2015.0.0 x001 x003)

   Plaster 16.0.0

   Plastic Wrap 16.0.0

   PNG 16.0.0

   Pointillize 16.0.0

   Polar Coordinates 16.0.0

   Portable Bit Map 16.0.0 (2015.0.0 x001 x003)

   Poster Edges 16.0.0

   Radial Blur 16.0.0

   Radiance 16.0.0 (2015.0.0 x001 x003)

   Render Color Lookup Grid NO VERSION

   Reticulation 16.0.0

   Ripple 16.0.0

   Rough Pastels 16.0.0

   Save for Web 16.0.0

   ScriptingSupport 16.0.0

   Shake Reduction 16.0.0

   Shear 16.0.0

   Smart Blur 16.0.0

   Smudge Stick 16.0.0

   Solarize 16.0.0 (2015.0.0 x001 x003)

   Spaces 16.0.0

   Spatter 16.0.0

   Spherize 16.0.0

   Sponge 16.0.0

   Sprayed Strokes 16.0.0

   Stained Glass 16.0.0

   Stamp 16.0.0

   Sumi-e 16.0.0

   Targa 16.0.0

   Texturizer 16.0.0

   Tiles 16.0.0

   Torn Edges 16.0.0

   Twirl 16.0.0

   Underpainting 16.0.0

   Vanishing Point 16.0.0

   Water Paper 16.0.0

   Watercolor 16.0.0

   Wave 16.0.0

   WIA Support 16.0.0 (2015.0.0 x001 x003)

   Wind 16.0.0

   Wireless Bitmap 16.0.0 (2015.0.0 x001 x003)

   ZigZag 16.0.0

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   Libraries, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html

   Adobe Color Themes, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html

   Export As, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html

   Device Preview, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html

   Share on Behance, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html

   , C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html

   Export As, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html

Installed TWAIN devices: NONE

[davescm]

Hi

There are a few things wrong in that info.

A volume subscription licence for 2015.0.0 with some library files from a different version. No 3D menu on your screenshot.
Where did you get this version?

Dave

[cupidanish10]

My friend gave it to me and he has same files but no bugs. why am i facing this?

[davescm · Accepted solution]

cupidanish10  wrote

My friend gave it to me .........

You are using unlicensed software . I can't help you further.

Dave

[cupidanish10]

Hello Dave, Thanks for your reply . I don't have path and controls