Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Pen tool leaving behind dotted lines but disappears on zooming

New Here ,
Aug 03, 2021 Aug 03, 2021

Copy link to clipboard

Copied

Issue

So, when I use the pen tool and curve the lines, the intital path line stays as dotted (ghost) lines but on zooming or scrolling the canvas, they disappear and the actual path is visible. The screenshots are below.

 

I'm having to zoom each time I do some sort of curving on the path to make the ghosted lines disappear, which is quite annoying.

 

Screenshots :

After creating curves before zooming the canvas

defaultfyumqs3bhvqf_1-1627997719984.png

 

After zooming, the actual path without the previous lines

defaultfyumqs3bhvqf_2-1627997784873.png

 

Things tried

  1. Uninstalling using AdobeCreativeCloudCleanerTool.exe
  2. Reseting the preferences on quit
  3. Starting PS by pressing Ctrl+Alt+Shift and deleting settings file
  4. Disabling native canvas in the settings

 

System Information

CPU : Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz 2.50 GHz

RAM : 8.00 GB DDR3

OS : Windows 10 Pro

GPU : Nvidia GT 520MX

64-bit operating system, x64-based processor

 

Thanks for any help.

TOPICS
Windows

Views

36

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

Copy link to clipboard

Copied

Update your graphic card driver 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 04, 2021 Aug 04, 2021

Copy link to clipboard

Copied

LATEST

It's up to date

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines