Pen tool wont allow me to delete handles anymore

[DemiOh]

Hi everyone,
I just got a new PC after having a Mac for years. 
I have photoshop CC and for some reason now I can not get rid of the handles that warp the lines when using the pen tool.

Normally I would just hold ctrl while deleting a point, but it doesnt seem to be working.
After googling it as well, I have seen the answer be to use the 'delete achor point tool' but that isnt getting me anywhere either.

I also randomly can not hold space to drag sometimes and need to go ack to the hand tool to do so, but this is only at random intervals. 

I will attach a screenshot to my specific issue.

Any advice would be appreciated, thanks guys.

[lambiloon]

Hi alt + click is shortcut for this option....regards

[DemiOh]

Hello, unfortunately that does not work either.

I have tried all the variations I can think of at the bottom left of my keyboard and they do nothing.

Thank you for your suggestion though.

[lambiloon]

its working fine at my side with alt 

[JJMack]

Then there is something wrong in your installation. Try resetting Photoshop Tools and Your Photoshop Preferences. For when you move the Pen tools Pen cursor over a control point or a control point handle and press ALT the Pen cursor should change  from the Pen tool cursor to a Pen + Convert Point  cursor or the Convert Point Tool Cursor so you can adjust the handle or convert the control point.