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davids7232775
Participating Frequently
August 28, 2021
Question

persona workspace is deleted after update

  • August 28, 2021
  • 2 replies
  • 593 views

Hey, i´ve updated photoshop yesterday, as i always do when there is an update...
when i opened it up again today all my personal workspace, colors on the menu on the top of my screen, personal shortcuts, my personalized toolbar, actions, so basicly everything i´ve ever customized (wich was about a day of work) disappeared. this sucks as i need it for professional work and don´t have the time to customize everything again...
how is that possible and is there a way to recover my workspace (it is no longer on my computer for some reason?
anyone with an idea or the same problem?
Thank you!

David

2 replies

Participant
January 27, 2025

Still happns to this day, not suprising just sad.

JJMack
Community Expert
Community Expert
August 28, 2021

Did you update from a different version like Photoshop 2020 to Photoshop 2021. If so did you migrate your presets.  If no try  using  Photoshop 2021 menu Edit>Presets>Migrate Presets.

JJMack
davids7232775
Participating Frequently
August 28, 2021

i updated from 2021 (the one before this one, i´ve always been up to date)
migrating presets didn´t work, i´ve already tried it.
thank you anyways

davids7232775
Participating Frequently
August 28, 2021

this is what appears when i try to migrate presets