As a Photoshop user for nearly 20 years, I am suddenly having a problem with photographs showing up as all-white when I open them, even though the Navigator shows the correct photograph. I just did an update to Photoshop CC 2018 on my Mac OS 10.11.6 El Capitan, but that didn't fix the problem. I am under a time deadline and need help. Thank you.
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?
What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
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