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J
Jary
Participant
June 26, 2020
Question

Photosho 21.2 - Icon defekt on Windows 10?

  • June 26, 2020
  • 1 reply
  • 364 views

Hallo! Hat jemand dasselbe Problem? Icon von Photoshop mit schwarzem Pixel?

Version 21.2.0.

Neustart, Deinstallation/Installation - kein Erfolg!

Was ist das?

LG Jary

---

Hello! Does anyone have the same problem? Photoshop icon with black pixel?

Version 21.2.0.

Restart, deinstallation / installation - no success!

What's this?

LG Jary

 

 

{Thread title edited by moderator}

    This topic has been closed for replies.

    1 reply

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    June 26, 2020

    Hi there,

     

    We're sorry about the trouble with Photoshop since the update. Have you tried to unpin the icon on the taskbar and pin it back to check if it helps?

     

    You can also check the display scaling of your computers display. Try changing it to 125% and check if the issue persists. You can do that by going to the display settings for your computer. Also, please check Windows build version you are running. You can check that by clicking on the start menu, then typing WINVER and hitting enter.

     

    Regards,

    Nikunj

    S
    Svenne
    Participating Frequently
    July 2, 2020

    Hello,

    we have the same problem. The Photoshop icon is not displayed correctly on all of our computers.

    We use windows 10 V1909.
    Regardless of whether we create a new link from the Photoshop program directory, the icon remains broken. In addition, it is a pity that the icons are now barely distinguishable in color. We want the old icons back. 😉

     

    Best regards

    Sven.

    S
    Svenne
    Participating Frequently
    July 2, 2020

    Hello,

    I did a little research. The icon cache can be deleted in Windows with the help of a batch file. If the cache is deleted, the icon is displayed correctly.

    Best regards 

    Sven.

     

    @echo off

    taskkill /f /IM explorer.exe

    CD /d %userprofile%\AppData\Local\Microsoft\Windows

    del /f /s /q Explorer\iconcache*.*

    del /f /s /q Explorer\thumbcache*.*

    Start explorer.exe

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