Photoshop 2020: Could not complete your request because an unknown or invalid JPEG marker

Forum|Forum|5 years ago
November 24, 2020
2 replies
829 views

I am beginning to get the error message too often for it to be my jpgs. They open fine in Preview. What is this caused by? "unknown or invalid JPEG marker type"

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F

fnordware

Inspiring

These are apparently HEIF/HEIC files, that are getting a JPG extension for some reason. Change the extension to .heic and Photoshop 2022 will be able to open them.

Akash Sharma

Legend

Hi there,

Sorry that you're getting an error message " Could not complete your request because an unknown or invalid JPEG marker type is found" when trying to open files.

Which version of Photoshop are you using and what is your operating system?

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/error-invalid-jpeg-marker-displays.html and let us know if that helps?

Thanks,

Akash

PhotoBoyAuthor

Inspiring

Photoshop cc2020, catalina 10.15.7, 19,1 imac, i will resave from preview app and see if it corrects

Trying to Live Simply

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