Photoshop 2020 Crop Tool Cycle Orientation Not Working

[makcw]

I run Photoshop on MacOS Mojave. After upgraded to PS 2020, I found that Shift 'O' in Crop Tool has no effect. Clicking "Cycle Orientation" no effect too.

[Paul Helling]

Shift+O is not working for me either, on two different Windows PC's; one running Windows 7, the other Windows 10. Very frustrating.

[bakhikn]

Crop Tool, pulled down from Image is not working.............or is ghosting and not working. What's up?

I put every photo through process of 

1. Download

2. Publisher for framing 

3. Photoshop 2020 for trimming 

4. Framed picture to Newsletter

Note: trimming is working fine. 

Mark S. Allen 

[CarlosGordillo]

Same thing for me: crop overlays don’t cycle orientation. MacOS Mojave.

[bobb84053049]

I have the same problem in both Windows 10 and my MacBook Pro

[Nathan Lobato]

I haven't had this issue with the previous versions of Windows. It seems that now I'm unable to rotate the orientation of the Golden Spiral!

[meyrickgj]

Shift o desn't work for me either. Real nuisance

[wzahran]

I do have the same problem

[nsaemenes]

I am experiencing the same issue. In fact, there appears to be no way to cycle the orientation at all. 

[meyrickgj]

I have had, today 9/12, a long online session with Adobe Support, who were not able to resolve the problem. They reset tool, reset preferences and we tired a variety of images. The problem, which was absent in cc2019, is being referred to another branch. I am to be emaild when they have a fix. M



Meyrick Griffith-Jones


[Personal informations removed by moderator.]

[CarlosGordillo]

Excuse me you said so they tried to solve this issue by phone??? So then they aren't assuming this as a bug (to be resolved in the next PS update)? 

[jane-e]

Hi Carlos,

Please read the response from the Senior Project Manager at the Feedback site and add your comments and vote there.

Here it is again: 

https://feedback.photoshop.com/photoshop_family/topics/golden-spiral-overlay-rotation-is-not-working...

[meyrickgj]

no, they took over my machine.



Meyrick Griffith-Jones


[Personal informations removed by moderator — second time in this thread. Please remove personal information from email responses, as this is a public forum.]

[jane-e · Accepted solution]

Hi

Adobe is aware of this issue. Please add your comments and “Me Too’s” on the Feedback forum at this link:

https://feedback.photoshop.com/photoshop_family/topics/golden-spiral-overlay-rotation-is-not-working...

Jane

[jane-e]

This issue appears to be fixed in 21.0.2, released today.

[nsaemenes]

I confirm that the latest release fixes this issue. 

Thanks Adobe!