Photoshop 2020 - Generator error while working with app on Windows

[zhengwanghu]

when i open ps 2020.1 ,it jump a message window that is Your Generator have a problem, I dont know how to handle it . i have tried many ways to slove it, but dont work.

{Thread title edited by moderator}

[nikunj.m]

Hi there,

We are sorry about the generator error when trying to work in Photoshop. Would you mind sharing the version of Photoshop you are using along with your computers operating system?

You can try the steps suggested in the article: https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launchin...

You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

Let us know how it goes!

Regards,

Nikunj