Inspiring

Answered

Photoshop 2020 will not render an animation - macOS 10.15.3

Forum|Forum|6 years ago
February 27, 2020
10 replies
10297 views

I'm trying to render an animation that I created in Photoshop v21.1. The progress bar maxes out in the Initializing Video Export dialog box, but the file never renders.

I've checked for updates. I've uninstalled and reinstalled. I've granted full disk access to Photoshop in my Security and Privacy, and none it has worked. I've even opened old files that I've rendered in the past, and they will not render either.

I've never had this problem before. Any help would be appreciated.

I'm using a Mac Pro that's running Catalina Version 10.15.3.

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Correct answer jredd0822

I'm happy to say that I updated my Photoshop to version 21.1.3 this morning, and animations will now render again. If you haven't updated, and you are still having a problem, getting the newest version of Photoshop may be the solution to the problem.

Good luck!

L

leeyumjuanis

Participant

I am running on the OS Monterey version 12.0.1 with a 2019 Macbook...

the same problem persists.

Any recommendations would be very helpful.

Cheers.

M

Meller

Participant

I´ve had this issue more than once on multiple versions of PS. The timeline window needs to be open when PS starts and it requires a full reboot of the computer, not just a restart of PS. This should solve the issue?

C

CiaranSTL

Participant

I was having the same issue with my updated version of PS 22.3. Spinning wheel would just keep spinning. I am using a Dell xps 15 with windows 10 however. This morning I finally found a solution that worked for me.

By default the system is giving PS the use of the standard internal graphics card. However on the system I have an Nvidia GTX 1650Ti, if you go into the graphics card itself, in the advanced 3d settings section you can access a menu which allows you to specify which programs can use the Nvidia card. Once I added PS to the list and restarted the program the render ran without fault.

Hope this helps somebody.

Ciaran

bernadetteboon

Participating Frequently

What GPU everybody is using?
Adobe told me the problem is with my GPU.

https://helpx.adobe.com/in/photoshop/kb/photoshop-cc-gpu-card-faq.html#sa_src=web-messaging

W

WilburNJ

Participant

What is going on with Adobe? When I tried exporting a sequence of photos as a video today for the first time in maybe 6+ months, the program just hangs with the "Initializing Video Export" progress bar, with the bar completed all the way to the right and the circle just spinning endlessly. When I googled the problem, it looks like it's an issue that has been around for years and with several different version of photoshop. What's wrong with the programmer there? Can't they fix their own software? I have a 2019 MBP with a Core i9 CPU, 32GB of ram, 2TB SSD, and a Radeon Pro Vega 20 GPU, running Catalina (10.15.6) and Photoshop 2020 (21.2.0).

This is truly pathetic that Adobe can't fix something that has plagued their premier app for so many years.

J

jredd0822Author

Inspiring

I have the exact same problem. Have you tried the Media Encoder route? It worked for me on several animations that I was working on.

It's in my response above, but I'll send it your way just in case.

I've actually had really good luck with running the finalized PSD file through Media Encoder. I've built my animations as I normally would, saved the file, opened Media Encoder, dropped the file into the Que, clicked the PLAY button, and boom...an MP4 is born.

Good luck. I hope you can get it to work.

J

jredd0822AuthorCorrect answer

Inspiring

I'm happy to say that I updated my Photoshop to version 21.1.3 this morning, and animations will now render again. If you haven't updated, and you are still having a problem, getting the newest version of Photoshop may be the solution to the problem.

Good luck!

bernadetteboon

Participating Frequently

21.2.0 and still the same problem.

laurena70714245

Participant

I'm having the same issue when trying to export animations to video with PS. I have uninstalled and reinstalled, made sure PS has full disk access, deselected "use graphics processor," updated Catalina (now at 10.15.4) and have no luck. I'm in the same boat as many of you, clients waiting on work and software that isn't allowing me to deliver.

francoisea69202095

Participant

Exactly the same problem here. Still hoping for some new solution.

M

Michael5E12

Participant

Same problem. And yes, it has been a problem for several years apparantly. THIS IS ABSURD! FIX THIS ISSUE ADOBE!

J

jredd0822Author

Inspiring

It's been over a week. The file still will not render, and I have not received any additonal potential fixes since the initial one. My deadline for the animation is less than a week away.

S

stephaneb22027131

Participant

Hi there! I have exactly the same problem, and have tried all of the above. The weird thing, my colleague who has the same Photoshop version and the same computer does not.

J

jredd0822Author

Inspiring

I'm beginning to wonder if it's an OS issue where my Mac and Photoshop aren't playing well together.

If there isn't a solution before a deadline that I have, I'm going to try to run the file on another machine here at work. Hopefully, that works.

J

jredd0822Author

Inspiring

I'm still waiting on another potential solution. The issue is not fixed. I'm starting to think that this is a lost cause.

S

swilsonphotography

Participant

I'm having the same issue. It must be tied to a recent update, because this wasn't happening until last week. Please fix this quickly. I'm trying to make animations and videos for clients... like now!

I tried the solution suggested below and I'm still stuck at "initializing video export" with the spinning wheel of death.

Sahil.Chawla

Adobe Employee

Hi there,

That should not be happening, thanks for sharing the system info and version.

Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil