Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Photoshop 2021 doesn't allow me to save, save as files in any format. HELP!

New Here ,
Aug 13, 2021 Aug 13, 2021

Copy link to clipboard

Copied

 

 

Hello! My problem is that my Photoshop 2021 is not showing the home page (already mark to show it in the preference box) , once I open a new file it doesn't work when I command to save or save as the file. I already tried EVERY solution out there desinstalling, installing again, installing the old version, cleaning up adobe cloud , checking my computer software is up to the latest (macOsBig Sur) , allowing PS to have full access to my hard disk, etc. I am desperate since my work depends on these softwares.. Ai, ID, Ae are working perfectly. Photoshop is the only problem. Help Please! Thanks!

 

 

 

Screen Shot 2021-08-12 at 9.12.55 PM.png

TOPICS
macOS

Views

30

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

Copy link to clipboard

Copied

Let us know if you have tried:

  • File > Save a Copy (not Save As)
  • Photoshop menu > Preferences > General > Reset Preferences on Quit (after backing up customization)

~ Jane

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 13, 2021 Aug 13, 2021

Copy link to clipboard

Copied

LATEST

Thanks for your feedback, I did all that at the time but nothing worked out.
I had to call Adobe costumer service in order to make it work. They helped me remotely and it's all back and running!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines