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2

Photoshop 2021 fails to launch

New Here ,
Sep 02, 2023 Sep 02, 2023

After reinstalling Windows 10 and reinstalling PS2021 with creative cloud and Lightroom Classic Photoshop will not launch and a flag appears with "unable to find path" and it then quotes a dll file I do not understand why this is happening I have uninstalled and reinstalled photoshop several times but all to no avail. I have all the latest updates on windows.Does someone know why this is happening, my pc is well above minimum specs

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Windows
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Adobe
Community Expert ,
Sep 02, 2023 Sep 02, 2023

Unfortunately you don't wrote anything about the exact error message. So it's just a guess.

If you get the following error when launching Adobe applications (e.g. Photoshop, Illustrator, Lightroom Classic, Premiere Pro) follow the resolution steps mentioned below.

AxelMatt_0-1693657252639.png

 

Note: 

If you have Visual Studio or Visual C++ installed on your computer, uninstall them before proceeding with resolutions steps.

Resolution steps:

1. Click on the link to download latest supported Visual C++ downloads

2. Under the Visual Studio 2015, 2017 and 2019 section on this page, download the following executable file: 

    x64: vc_redist.x64.exe

3. Run the downloaded executable file.

4. Restart your computer.

5. Launch Adobe application.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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New Here ,
Sep 04, 2023 Sep 04, 2023

Thanks for the info but I have already done this and it is still the same , I am getting to the point where I feel like ditching Adobe altogether and using something else.

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Community Expert ,
Sep 04, 2023 Sep 04, 2023
LATEST

As  I wrote it was only a guess, because you don't gave us any informations about your system and the error messages.

Please give us the appropriate infos, including the following:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s), word-by-word 
  • What you were doing when the problem occurred
  • Screenshots of the problem

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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