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Participating Frequently
November 3, 2020
Question

Photoshop 2021 not working with older CPUs without SSE4.2 support

  • November 3, 2020
  • 5 replies
  • 33367 views

After updating to version 2021 Photoshop won't start anymore with older cpu's not supporting SSE4.2.

Error message at startup: "Error at loading of ippCV library."

Manual copy of IPPCV7 DLL's to PS fixes the startup issue, but PS is not usable properly anymore - so this is not a practicable way.

Does PS 2021 really forces me to buy new hardware or am I stuck on the older version?

My computer has worked great with photoshop until now.

This topic has been closed for replies.

5 replies

Participant
January 21, 2022

Unfortunately this is utter non-sense on Adobe's part. They can easily modify the latest versions of PS to work with earlier SSE versions. No one needs those AI features or updates that maybe irrelevent for most. Adobe makes decisions by themselfs and they end up excluding their customers. I'll be looking at other alternatives, I see Pixelmator is in a lot ways better and it doesnt reachout monthly to anyone pocket for money.

Participant
March 14, 2023

Or Affinity Photo 2

kenb71003878
Participating Frequently
November 27, 2020

kenb71003878
Participating Frequently
November 27, 2020

DeHammerAuthor
Participating Frequently
November 27, 2020

Of course, I've tried this.

But unfortunately PS does not work reliably with this patch.

kenb71003878
Participating Frequently
November 27, 2020

November 3, 2020
DeHammerAuthor
Participating Frequently
November 3, 2020

Hi Ged,

 

yes I know, but there's no solution provided yet.

And fallback to an older version is not a permanent solution.

Just like buying new hardware - by force - although it worked all the time.

 

So the solution could be: 

Disable AI Neuronal Filters for older CPU's and make PS 2021 work for them again.

 

Thanks and kind regards

Markus

D Fosse
Community Expert
Community Expert
November 3, 2020

Dave, I meant that I have to buy a new computer for PS 2021 because the CPU is no longer supported. And of course I'm on a subscription plan and user of creative cloud. And for this very reason i would expect that an update would not force me to buy a new computer, even though everything has worked so far.


Then don't update. Keep using 2020.