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A
Alex Mascarell
Participant
May 4, 2021
Question

Photoshop 2021 unable to find NVIDIA Quadro P1000

  • May 4, 2021
  • 3 replies
  • 7569 views

It seems that there is an issue or incompatiblity within the NVIDIA GPU Quadro P1000 and Photoshop2021. I'm working in a Wacom Mobile Studio 16' (i7), and Photoshop doesn't recognize the GPU, so its terribly slow and doesn't work fine when drawing. It has lot of lag and every single issue of the program is far slower without 3d acceleration, 

Any suggestions? 

This topic has been closed for replies.

3 replies

J
julieb02
Participating Frequently
March 23, 2022

Dear community,
has this issue with the Wacom Mobilestudio and its Nvidia Quadro P1000 been solved? I am planning to buy the same hardware and would like to be sure that it is working with Photoshop as I need it professionally....
Thank you for your answers!

A
Alex MascarellAuthor
Participant
May 5, 2021

Thank you all!!!!!

G
Gauravphoto
Participating Frequently
May 4, 2021

Hi Alex, As per the system requrement for latest Photoshop application, You need to consider GPUs with an Average Ops/Sec of 2000 or higher on PassMark's (https://www.videocardbenchmark.net/directCompute.html) as mentioned with system requirements. 
The Quadro P1000 graphics card by NVIDIA, launched in February 2017 and doesn't stand up to the minimum requirement of application or it is working at minimum compaitibility. 
As a resolution can either look for an older version Of photoshop from creative cloud(21.2.7) or you might have to look for upgrade.

Regards
Gaurav

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    May 4, 2021

    That's ridiculous. Of course a Quadro P1000 should work.

     

    Alex, there seems to be some GPU-related bugs in Photoshop 22.3 and 22.3.1. I would recommend that you post this on the feedback forum, link at the top of the front page. The feedback forum is the official bug report channel, and it should catch the attention of Adobe staff there. Include as many system details as you can.

     

     

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      May 15, 2021

      It seems there are issues with a wide range of different NVIDIA Graphic Processors and I think Adobe need to look into it and treat them all as an issue.

       

      I don't know about anyobe else, but I subscribe to a plan on Adobe Creative Cloud and this tends to be updated automatically and I am pretty sure there are no checks made on a user's system before the updates are downloaded and installed, so there is little opportunity to be informed what amy (or may not) work after an update has been installed.

       

      My NVIDIA GeForce GT755M had always been turned on in the Performance preferences but since 2021 was installed it has been switched off. The preferences panel merely says there is an issue with the processor and an updated driver may be necessary.

       

      Fortunately, I was able to launch Photoshop 2020 and found that the NVIDIA Processor was set up again in my Preferences.

       

      Whether this is an Apple, NVIDIA or Adobe issue is not clear to me but, if it is a fact of life that Adobe Photoshop will not run smoothly with the literally thoussands of NVIDIA Graphics Processors that must be installed in computers around the world, then something needs to be done to help these users out because, otherwise, Adobe seem to be saying that we MUST all upgrade in order to get back something that we've had for several years before their update.


      See my reply in this thread, it's suppose to force Photoshop 22.4 to detect/show your GPU

      https://community.adobe.com/t5/photoshop/photoshop-22-4-french-impossible-to-update/m-p/12038766#M541099

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