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Isabela0101
Participant
October 28, 2020
Question

Photoshop 2021 won't open - Windows 10

  • October 28, 2020
  • 2 replies
  • 12058 views

Tried to open Photoshop and got a 110 error message. Was asked if I was connected to the internet and if yes, I could try again. So I clicked on the 'Try Again' button, but got another error message and the program was closed. After that I couldn't open it again.

Already tried to restart the computer, 'Run as Administrator', force start throught the Task Manager... but it just doesn't work. The program won't open!

 

I had problems with it yesterday as well, when the program would start, but I couldn't open any files. I would get:

 

'Could not complete your request because of a program error' (btw NOT a helpful error message)

 

I unstall it and install again and it took hours. Still wasn't able to solve it, but after a lot research was able to change something in the graphics setting and it did work yesterday evening. But this morning I got the 110 error message and can't even start the program.

 

Are those things even related?

Anyone knows how to fix it?

HELP I really need to work today 

    This topic has been closed for replies.

    2 replies

    arvarobert
    arvarobert
    Participating Frequently
    December 24, 2020

    I have an interesting issue with Photoshop (v22.1) that started this week after some Windows 10 updates.

    If I launch the app when the computer has just started (rebooted, turned on first thing in the AM) there are no issues. If, however, and this is often, I relaunch it later in the day, it simply doesn't respond. By not respond I mean it doesn't even seem to cause anything to happen for the PC (I have the task manager open to see if anything happens).

    Each time this happens, I need to reboot.

    I know... leave it running in the background right? Well, I'd love to do that, but then another tool I use heavily (Framemaker 2019) bogs down.

    Again, all of this latest problem is new this week. I also use photoshop on my personal home account, but on a Mac and I haven't seen any of the issues I see with the latest PS version on a PC.

    Thoughts?

    Thanks for your time in reading my post.

      D
      Daryl Heffernan
      Participant
      February 2, 2021

      Exact same thing is happening to me now :/.  Started occurring last week after updates.  

      S
      Shetan86
      Participant
      December 21, 2020

      Hey there,

      Did you ever figure out how to get the program to open? Im in the same boat - it shows that the program is initializing but never opens or goes any further from there. When i first downloaded it, it opened but it kept freezing on me but now its impossible to open. So frustrating!  

      Any help will be much appreciated, thank you 🙂 

      S
      Sean15A9
      Participant
      December 21, 2020

      For me, the latest update solved the problem, actually the very day I was about to give up and un and reinstall. Good luck!

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