Inspiring

Answered

Photoshop 2022 crashes

Forum|Forum|4 years ago
October 27, 2021
35 replies
30294 views

Photoshop crashes all the time! Especially when I go to use the paint bucket tool

Windows

This topic has been closed for replies.

Correct answer J453

It looks like most of the crash reports on this thread were fixed in the 23.0.1 update. If you've haven't updated to 23.0.1, please do. If you're still crashing using 23.0.1, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

Show previous replies

Z

zeren5C2D

Participant

I can add that it has been repeatedly crashing for me as well. Twice in the last half hour since opening it and once last night in the few minutes that I was working with it. I have submitted the crash reports, so they should be in the system. It's not a memory issue as I have 32gb of ram and was nowhere near maxing out

T

tp83483026

Participant

I'm on a newer Surface Pro and since Photoshop has updated to 2022, the program crashes consistently EVERY time I've tried to use it. The program is completely unusable at this point. How can I revert to 2021 version which was working well enough?

SLSchopfer

Participant

Photoshop updated to v 23.0 (Photoshop 2022) today. I tried opening the application, and it crashed before finishing opening. I have repeatedly tried opening the application, and it crashes before finishing opening each time. No other large applications are running; I even restarted my computer to make sure Photoshop would not have competition when opening. It still crashes before fully opening.

MacBook Pro 16-inch 2019
macOS Monterey v 12.0.1

M

mark5DBE

Participant

Same here. Have Monterey and 2016 Macbook Air. PS 2020 worked well. PS 2022 is a disaster so far.

K

katalavox

Participant

Same here I just tried to use Photoshop 2022 and it crashes all the time. There is no way to use it. Can I get photoshop 2021 back? I can't work with this new version. Please help!

russellm27747538

Participating Frequently

PS 2022 Crashes on opening on a Surface Studio 2 that is maxed out.

Amazing that this is the same thing that happens everytime there is a big update and Adobe is always mystified.

What a company. They just throw stuff out there.

T

tp83483026

Participant

same for me - top of the line surface pro and the "upgrade" to Photoshop 2022 has rendered the program unusable

J

J453

Legend

@maria graziab50418227 I'm not seeing any submitted crash reports from you in our system.

If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

user8127241

Participant

I previously installed the 2022 (23.0.0) version but I had nothing but problems. So I installed it tonight hoping that things would have gotten better. But things still bad. Before, I had to reinstall the 2021 (22.5.3) version, which works fine.

The 2022 version never crashed but instead it freezes up after trying to do basic functions. For instance, when I wanted the rulers, they never appeared. Instead, multiple images of the work board appeared. And the welcome screen stayed in the background, possibly making for a very slow operation. So, each time I had to turn my computer off.

The subscription service model was supposed to eliminate the hassle of traditional software problems, but those problems are back with the latest version.