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Photoshop 2022 "could not complete your request because of a program error".

New Here ,
Jan 08, 2022 Jan 08, 2022

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Hi all I just installed Photoshop 2022 today but there was an error when opening the program. Please see pic.

 

My Macbook Pro specification can be found here. Please help.

https://support.apple.com/kb/SP704?locale=en_US&viewlocale=en_US

MacBook Pro (Retina, 15-inch, Mid 2014) - 

Screen Shot 2022-01-08 at 6.42.47 pm.pngexpand image

WechatIMG125.jpegexpand image

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Adobe
Adobe Employee ,
Jan 08, 2022 Jan 08, 2022

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Let's make sure we're back to a known place with settings:

Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

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