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Corey5EBD
Participant
December 21, 2021
Answered

Photoshop 2022 (v23.1) Not Opening

  • December 21, 2021
  • 8 replies
  • 9094 views

Photoshop 2022 refuses to open immediately on my Windows 10 PC. Intermittently, it will open out of nowhere and can take up to 10-15 minutes to open if I haven't already ended the program in Task Manager by then. I've looked at multiple other posts to uninstall and reinstall which I've done without success. In addition, I've tried disconnecting and reconnecting my second monitor, clearing my Photoshop preferences manually and tried the CC cleaner. Not sure what can be done further at this point. Reverting to a previous version isn't ideal considering I work in a department where multiple team members work with files together where software version is important.

 

    This topic has been closed for replies.
    Correct answer Corey5EBD

    Unfortunately, none of the above methods of resolution worked. I ended up having to wipe all Adobe products from my PC and restart my PC. I would imagine it was relation to one of the core components related to the Creative Cloud app. Thanks for your prompt reponse.

    8 replies

    A
    Ash25858516yguk
    Participating Frequently
    August 29, 2022

    In case anyone tries these solutions and still has a problem, updating my BIOS resolved it for me (Lenovo Thinkpad X1 Extreme)

    E
    Edward252794071ysa
    Participant
    July 17, 2022

    I had the same problem so opened Task Manager and navigated to PS and opened the associated files.  I did an 'end task' on the Java files and lo and behold PS opened immediately.  Is this issue related to Java I wonder?

    E
    Edward252794071ysa
    Participant
    July 19, 2022

    Further to my previous post, I created a new user account on my Windows 10 laptop, opened the new user account and clicked on the PS icon and it opened?  What is going on!

      Thorondor
      Thorondor
      Participating Frequently
      July 22, 2022

      From now own we should log into new account to use photoshop and then log back into other account. Is somebody even looking into it?

      T
      ThePlantChemist
      Participant
      July 14, 2022

      I am having the same problems.  Photoshop will launch to the home screen but I cannot open a file, an image, a new canvas, or anything else.  This sucks.  I do not have admin privileges at my university desktop so the process to wipe all adobe products and reinstall is not feasible.  I would have to have my advisor or IT stand at my desktop with me to enter his password for every single install to the hard drive.  This is not going to be a solution for me.  Please solve this Photoshop problem, Adobe. I pay for the student package on a graduate student stipend and this is a huge sacrifice that's becoming ambiguous as to my motivations to keep doing so if the apps don't work.

        S
        seksanp30032103
        Participant
        June 19, 2022

        same. my PC windows 11 PS v. 23.4.1 can't open the App. I have to run as admin all the time. and I cant use  edit in Photoshop from LightroomCC. will try to reintall the old version. 

        TVsoniaa
        TVsoniaa
        Participant
        June 20, 2022
        After not being able to open Photoshop for about 4 days and trying all
        day. This morning, it finally opened for the first time. I didn't
        reinstall it or do anything that I'm aware of. Only updated the program
        yesterday, and it still did not open afterwards. It seemed like it was
        going to open, but it would just close immediately. But this morning, it
        miraculously opened again. I'm a photographer, so I didn't know what I was
        going to do without Photoshop.
        S
        seksanp30032103
        Participant
        June 20, 2022

        oh, Thanks for inform me. just check it again, now I can use it normally. but all of my Action is gone TT

        TVsoniaa
        TVsoniaa
        Participant
        June 18, 2022

        I also have a problem opening Photoshop 2022. My computer is a Dell laptop i7 and has Windows 11.  A couple of days ago I started not being able to open Photoshop.  Just minutes ago I installed the latest update hoping it would help.  I rebooted the computer after the install, but I still have the same problem.  It opens, I'm not able to do anything because as soon as it opens, it closes.  It closes in 3 seconds.

        beckyk1979
        beckyk1979
        Participant
        April 20, 2022

        I am having the same problem. Photoshop 2022 v. 23.3.0.394 will not open. I have uninstalled and reinstalled. Still nothing. My other Adobe programs work fine.  Just Photoshop.  This happened from one day to the next. Any help would be appreciated.

          AxelMatt
          Community Expert
          AxelMattCommunity Expert
          Community Expert
          April 20, 2022

          In a first step I would recommend to reset the Photoshop preferences: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

           

          If this doesn't help we need more informations about your environment.

          Which operating system do you use?

          What has been changed on your system before the error occur? Installing patches, updates and so on.

          Do you get an error message? If yes, please post the exact message.

          My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
          beckyk1979
          beckyk1979
          Participant
          April 20, 2022

          Would try that, but I can't get to the preferences in PS.  The program will not open. I have a Windows 10 operating system.  Nothing has changed.  I used the program on Sunday and then Monday it would not open.  There is no error message.  I appears to start and begins to initilize, and then all of a sudden it doesn't finish and goes back to my desktop.

          D
          DallaBillWill
          Participant
          January 18, 2022

          My photoshop current version before 23.1 will not open is there a reason that I have checked everything even updated it from my plan and I cannot get a response to the program.

            J
            J453
            Legend
            December 22, 2021

            Let's do some troubleshooting to eliminate user account issues and make sure any third-party extensions and utilities aren't invloved:

             

            C
            Corey5EBDAuthorCorrect answer
            Participant
            December 23, 2021

            Unfortunately, none of the above methods of resolution worked. I ended up having to wipe all Adobe products from my PC and restart my PC. I would imagine it was relation to one of the core components related to the Creative Cloud app. Thanks for your prompt reponse.

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