Skip to main content
Participant
March 28, 2023
Answered

Photoshop 2023 does not open photos

  • March 28, 2023
  • 1 reply
  • 1457 views

Any jpg photo I try to open in Photoshop 2023 does not open. The whole work space is just blinking. I already reloaded the programme.

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Hi @Jari29122851dgo5 three steps to take:

First, reset your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences


Next go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
March 28, 2023

Hi @Jari29122851dgo5 three steps to take:

First, reset your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences


Next go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”.

Participant
March 29, 2023
Thanks Kevin.
Can you tell me where this is: Photoshop Preferences/Technology Preview
(I've got a Finnish version, but trying to imagine in English...)
Jari
Kevin Stohlmeyer
Community Expert
Community Expert
March 29, 2023

Hi @Jari29122851dgo5 on Windows its under Edit>Prefrences>Technology Preview