Photoshop 2023 not working with Default App in Windows Pro

Forum|Forum|3 years ago
October 23, 2022
12 replies
17504 views

When I double click on a .jpg, .jpeg, .gif, or a .png, I am asked to select an application. Photoshop is the top choice, but when I select it, it just repeats asking me to select an app. So I click on "More Apps:, and then "Look for mor eapps on this PC". I surf to the Photoshop directory and select the exe. But it still won't open the files. The only way to open these file types is to drag their icon to the open Photoshop window.

When I click on a .psd file, it opens in Photoshop with no problem.

After rebooting my laptop, the same problems remain. I tried using the Default App control panel to set the errant file types, but this didn't work either.

My laptop recently installed an upgrade to Windows Pro, specifically to 10.0.22621 Build 22621. Also, I think Adobe Creative Cloud updated Photoshop, specifically 24.0.0 which seems to be installed at C:\Program Files\Adobe\Adobe Photoshop 2023

I hope someone has a solution. Thanks in advance.

Windows

Correct answer D Fosse

I think it's probably both. This is a problem that is a little more complex than it seems at first.

Only one version can be the default app for any given file type. The way it works, it's the last installed.

When you uninstall an application, it obviously needs to release any file associations. But Photoshop 2021 doesn't "know" that there's a Photoshop 2022 that came after it, it just says "Photoshop should no longer be the default for xxx".

I think the most practical way to solve this, at least on Adobe's end, is to modify the installer a bit, so that if you check "remove old versions", it will first uninstall what's there and then install the new one. That would avoid all problems.

It's important to emphasize this: as long as you follow strict version order both ways, you never get these problems. This happens when you uninstall older versions with a new one in place. When uninstalling, always start with the newest and work backwards. Then reinstall any newer version you want to keep.

I have actually posted bug reports about this, for many years. But no one seems to listen.

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jamiewisconsinAuthor

Inspiring

Chuck,

When I double click on an image file, the "How do you want to open this .jpg file?" pane pops up. I select Photoshop and OK, but the same pane keeps asking me what app to use. I then try again and ask it to show me more apps, and then to find apps, to which I naviagte to photoshop.exe. But that doesn't work either as the file doesn't open. At no time is there a checkboix to "always use" this app.

When I go to the Default Apps control panel, "Adobe Photoshop" aor "Photoshop" does not apear in the list of apps. So I search for Photoshop, and Windows says it can't find it anywhere. Yet is is in my Applications folder. In the same Default Apps control panel, I search for .jpg and Photoshop.exe appears.

Seems Windows and Photoshop are registering correctly. I'm thinking of uninstalling Photoshop via Creative Cloud app and reinstalling it.

B

Baz-mo

Participant

I was able to fix this error on my PC by changing the following registry key (RegEdit) by changing the folder from 2022 to 2023- please use with care:

HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command

"C:\Program Files\Adobe\Adobe Photoshop 2023\Photoshop.exe" "%1"

The 2023 version then appeared in the right click 'Open with' list and I was able to set as the default application.