Photoshop 2023 won't open!

Forum|Forum|3 years ago
November 1, 2022
4 replies
957 views

Photoshop 2023 won't open... it'll show the splash screen then crash.

no error messages, no warnings, no nothing!

i have a top of line PC, 128GB ram, i9 processor, 3080 ti rtx...

Removed by Moderator

every single update has to be this way????

why don't you guys QA the apps first????
i'm this close to giving up on adobe once and for all...

Windows

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M

Michael Gora

Participant

I have the same problem, with no ability to send a crash report. Opening Photoshop 2023 makes my screen go black on my Macbook Pro and only Cmd+Q shuts it down. Manually removing the Preferences file did not help!!!

J

Jennifer25775528aitl

Participant

I too am having this issue and have never been given the option for a crash report. The entire program freezes and the only option is to end task to close.

J

J453

Legend

I'm not seeing any submitted crash reports from either of you in our system. If you haven't done so already, please submit all Crash Reports along with your email address. Instructions here: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.