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Island Annie
Participant
September 27, 2023
Answered

Photoshop 2024 not displaying checked palettes

  • September 27, 2023
  • 5 replies
  • 853 views

Just installed Photoshop 2024 in my new MacBook Air running Ventura 13.5. Although a couple of the palettes show, the Layers group and many others do not show even when checked in the Window list. This makes Photoshop unusable. I rebooted, no change. What to do?

    This topic has been closed for replies.
    Correct answer jane-e

     

    quote

    @Island Annie wrote

    So here is a screenshot

     

     

    The forum software automatically removes attachments when sent by email. You need to use the Insert Image button (mountain and sun) in a reply window.

     

    Here's what may possibly be happening: your Photoshop window is larger than your Mac screen and the right side with your panels is hidden off-screen. To fix it, resize the window by any corner or side until it is significantly smaller. Then move it by the application title bar to the upper left and size it again from the right side.

     

    Jane

    5 replies

    I
    Island AnnieAuthor
    Participant
    September 27, 2023

    Yes, that is exactly it! Thank you and everyone for such great ideas. I am almost crying with relief.

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      September 28, 2023

      I'm glad it's working for you now @Island Annie 😊

       

      Jane

      jane-e
      Community Expert
      jane-eCommunity ExpertCorrect answer
      Community Expert
      September 27, 2023

       

      quote

      @Island Annie wrote

      So here is a screenshot

       

       

      The forum software automatically removes attachments when sent by email. You need to use the Insert Image button (mountain and sun) in a reply window.

       

      Here's what may possibly be happening: your Photoshop window is larger than your Mac screen and the right side with your panels is hidden off-screen. To fix it, resize the window by any corner or side until it is significantly smaller. Then move it by the application title bar to the upper left and size it again from the right side.

       

      Jane

        Bojan Živković11378569
        Community Expert
        Bojan Živković11378569Community Expert
        Community Expert
        September 27, 2023

        Have you already tried with preference reset https://helpx.adobe.com/photoshop/using/preferences.html? I will recommend manual method because you can drag preferences back if method does not work. In any case save any unsaved actions and presets if you decide to try with preference reset.

          I
          Island AnnieAuthor
          Participant
          September 27, 2023
          This is a brand new MacBook Air, no second monitor. I migrated from
          another Mac, but it did not ever have a second monitor, either. I tried
          Window menu > workspace > default & reset default, to no avail (It
          called it Essentials (default) and reset essentials, if that matters).
          So here is a screenshot. Thanks for any help!

          Annie Moss Moore
            jane-e
            Community Expert
            jane-eCommunity Expert
            Community Expert
            September 27, 2023

            @Island Annie 

             

            Do you have (or have had) a second monitor and have you looked there?

             

            Also try: Window menu > Workspace > Default followed by Window > Workspace > Reset Default. Does the Layers panel show up now? If not, show a screenshot of your Application window.

             

            Jane

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