• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop 2024

New Here ,
Jan 10, 2024 Jan 10, 2024

Copy link to clipboard

Copied

I was forced to upgrade this morning. Now I cannot use any of the tools, features, nothing, everything is grayed out, I cannot even save. I must force quit to close software. Help!  I need photoshop. not impressed by the new version.

TOPICS
macOS

Views

145

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jan 10, 2024 Jan 10, 2024

Copy link to clipboard

Copied

@defaultsomc8omh6m2f try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 10, 2024 Jan 10, 2024

Copy link to clipboard

Copied

Also you are not forced to update, you can turn "auto-updates" off. (See the link below)

 

You can also revert to your previous version if a reset doesn't work, and it is a good idea to keep previous versions and you may want to keep your old settings.. While this guide suggests turning on "auto-update", I leave it off and decide if and when I need to install them. I don't want work put on hold because an update did not work out. I always keep one major previous version (ex. 2023).

 

So here is the guide to getting back your old version:

https://helpx.adobe.com/download-install/using/install-previous-version.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2024 Jan 10, 2024

Copy link to clipboard

Copied

Thank you, I did reinstall photoshop 2023.
however the problems with 2024 continue to exist after a reset.

Still working on this and I will figure it out, if it is possible.
I am afraid that this is in the same arena of updating my iphone IOS and suddenly all my notifications are a NEW TONE that I cannot hear… and it is impossible to change!
change is not always a good thing.

thank you for your input.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 10, 2024 Jan 10, 2024

Copy link to clipboard

Copied

LATEST
quote
I will figure it out
By @defaultsomc8omh6m2f

 

Can we help you figure it out? In your first post, you wrote, "Now I cannot use any of the tools, features, nothing, everything is grayed out, I cannot even save."

 

A screenshot of your entire workspace would help us. Without seeing that, the most common reason everything is grayed out is that you started to Crop, Type, Transform, etc., and the options bar is waiting for you to Cancel or Commit. But it could be something else.

 

What format do you want to Save into? If you don't see it listed, you can use Save a Copy or edit your Preferences.

 

I'm just guessing on both of these and it could be something else altogether.  We'll wait for the screenshots, but you don't have to figure this out alone.

 

 

 

For your iPhone, go to Settings, swipe down to display the text box, and type "Sounds".

Repeat for "Notifications" if you want to. All of my Notifications are set to "OFF".

janee_0-1704936549456.png

 

 

Jane

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines