Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Photoshop 2025 cannot open any camera raw files starting last week

New Here ,
Oct 30, 2024 Oct 30, 2024

Photoshop 2025 was previously working fine and able to open camera raw files with Sony and DJI. Starting Oct 28, it has not been able to open any camera raw files. Photoshop 2025 freezes, and I need to use the task manager to shut it down. Photoshop 2025 is able to open other file types, like jpeg. I have uninstalled Photoshop 2025 with uninstalling preferences and installed it again, and the result is the same. I have gone to Edit/Preference/ Camera Raw Preference/ unchecked Use GPU. Please advise. 

TOPICS
Windows
4.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 31, 2024 Oct 31, 2024

@winstond56643391 try resetting your ACR preferences

2024-03-01 15_00_51-Manage Adobe Camera Raw settings — Mozilla Firefox.png

Translate
Adobe
Community Expert ,
Oct 31, 2024 Oct 31, 2024

@winstond56643391 try resetting your ACR preferences

2024-03-01 15_00_51-Manage Adobe Camera Raw settings — Mozilla Firefox.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 31, 2024 Oct 31, 2024

Thank you. This resolves the problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 31, 2025 Jan 31, 2025

I have tried this and when I click on "Yes" I get another large panel headed  "Camera Raw Preferences (version 14.5.0.1177)"  with many options.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 01, 2025 Feb 01, 2025

@John680375haa# that's normal, it just opens up the ACR preferences window after a reset

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 01, 2025 Feb 01, 2025

Many thanks Ged. Much relieved.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 09, 2025 Mar 09, 2025

I had a similar problem.  When I edit an image in Camera Raw and try to open it in Adobe Photoshop 2025 as a smart object, nothing  happens.  It won't open. I have tried the solution listed below several times, and it hasn't worked for me.  What should I do to fix this?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 31, 2025 Aug 31, 2025
LATEST

same problem it cannot open anyy raw file and all the solutions seems not working....can you update ? thanks

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines