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Participant
January 15, 2025
Question

Photoshop 2025 crashes right after we open it.

  • January 15, 2025
  • 1 reply
  • 340 views

It keeps crashing right after opening it. It's a new installation, but I used to have photoshop on this same computer with no issues. I recently deleted it and then reinstalled it soon after. 

It's Adobe photoshop 2025

working on: Windows 11 Pro v 24H2; Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.80 GHz

 

Please Help!

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
January 15, 2025

@simone_5308 how did you delete it? What was the last stable version of PS you were running? If you manually deleted and did not uninstall using the Creative Cloud app - use this tool to remove all source files for Adobe products then redownload the CC desktop app to clean install.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html