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Participant
August 27, 2025
Answered

Photoshop 2025 Generative Fill-AI non funziona [Russian Federation]

  • August 27, 2025
  • 1 reply
  • 404 views

la versione di Photoshop 26.10 oggi 27-08-2025 per Mac non funziona

Ricevo messaggio di errore e si blocca

Passaggi gia provati:

-riavvio PC e photoshop

-Aggiornamento alla vers piu recente

-Attivazione della contestual task bar

-ripristino preferenze

Chiedo se altri stanno riscontrando lo stesso problema

Correct answer jane-e
Nobody disabled it.
Maybe it s a connection problem even if it was working untile yesterday?
I m in the Russian federation

quote

I m in the Russian federation

By @валентина_2854

 

 

That might possibly be it. I found this in FAQs for Firefly:

Why am I getting the error "You no longer have access to Firefly due to violation of our terms of use?"

  • Be in a country where Adobe Firefly is available. Adobe Firefly isn't available in Russia, Belarus, and China.

https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/adobe-firefly-faq.html

 

I've added Russian Federation to your subject so other volunteers with knowledge might see it and chime in.

 

It could also be a connection problem, as you suggest.

 

Jane

1 reply

jane-e
Community Expert
Community Expert
August 27, 2025

@валентина_2854 

 

I've moved your post from Creative Cloud desktop to the Photoshop forum.

 

  • Is this a new install or an update?
  • Did Generative Fill work before and then stopped working or has it never worked?
  • Is this an individual subscription or a managed subscription such as Teams, Enterprise, or Educational?
  • When you say Generative Fill is not working, can you tell us exactly what happens? Does it not appear or does nothing happen when you put in a prompt or something else?
  • What version of macOS are you using?

 

Jane

Participant
August 27, 2025

It was working until yesterday!

-I did the upedate today becase it doesn t work

- It is a menaged subscription

- when I use it gives a message like an error was encounted and tray again later

jane-e
Community Expert
Community Expert
August 27, 2025

@валентина_2854 

The first thing to try is to check with your IT department to see if they disabled Generative Fill.

Jane