Photoshop 21.1.0 - Photomerge always crashes - macOS Catalina

[bernardp66409316]

Hello,

Since my update to PS 21.1.0, impossible to use Photomerge, always crashes...

I'm alone with that problem, or not ?

Best regards,

PS : macOS Catalina 10.15.3, PS 21.1.0, works fine before last PS update

{Thread title edited by moderator}

[nikunj.m]

Hi there,

We are sorry about the experience with Photoshop while using Photomerge.

Please go to the "System Preferences" of your Mac, then "Security and Privacy" and select the "Privacy tab". Once there, please select "Accessibility" from the list on the left and add Photoshop to the list by unlocking the window using the lock icon on the bottom left. Also, grant permissions to Photoshop under "Full disk access". Once done, restart the computer and check if that helps.

If you still face issues, go to the Preferences for Photoshop, then Performance and uncheck the option for "Use Graphics Processor". Then relaunch Photoshop to test the application.

You can also reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

Please backup your actions, brushes, etc. before you reset the preferences. Please check: https://helpx.adobe.com/photoshop/using/preset-migration.html

Regards,

Nikunj

[bernardp66409316]

Hi,

Thanks for your reply and suggestions.

But, they don't solves the problem...

I had Catalina before this last update, and it works before. The problem is with the last update (21.1.0).

Best regards,

Here is the begenning of the crash message :

Process:               Adobe Photoshop 2020 [1202]
Path:                  /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020
Identifier:            com.adobe.Photoshop
Version:               21.1.0 (21.1.0.106)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Photoshop 2020 [1202]
User ID:               502

Date/Time:             2020-03-04 17:41:51.011 +0100
OS Version:            Mac OS X 10.15.3 (19D76)
Report Version:        12
Bridge OS Version:     3.0 (14Y908)
Anonymous UUID:        38B43BB0-736F-E177-B4B1-F336DA8B2C68


Time Awake Since Boot: 120 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00000001ec104044
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [1202]

VM Regions Near 0x1ec104044:
    MALLOC_LARGE           00000001ec0f0000-00000001ec104000 [   80K] rw-/rwx SM=PRV  
--> 
    MALLOC_LARGE           00000001ec8bf000-00000001eca92000 [ 1868K] rw-/rwx SM=PRV  

[bernardp66409316]

Hello,

Another information : it appends when I want to use Photomerge directly from Bridge.

But, if I open all files in Camera Raw, and make a panorama in ACR (via a saved .dng file), it works.

Best regards

[bernardp66409316]

Hello,

Just installed the 21.1.1 update : it seems to works now !

Best regards,