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Participating Frequently
April 23, 2020
質問

Photoshop 21.1.2 Brushes Inconsistent and Lose Settings

  • April 23, 2020
  • 返信数 4.
  • 1182 ビュー

I'm having an issue which is ruining my workflow whereby brushes lose all their form –it seems their presets stop working– when I return to Photoshop after using briefly another app.

For example I'm using a pencil style brush, go visit Safari, return to Photoshop, start drawing again but the brush is now solid black and has no dynamics. It no longer looks like a pencil!

If I go into 'Brush Settings' I can see that Photoshop isn't recognising that I am using a pressure ad tilt sensitive pen as there are warning icons next to Size Jitter' and 'Angle Jitter'.

I have to mess around kill 30 seconds to a minute or two and hopefully the preset settings return to the recognising the Wacom pen and brush settings, then I can work again. 

Never had this issue before. Only had it since 21.1 unfortunately reinstalling legacy versions didn't work.

I'm using Mac OS 10.15.4 and latest drivers for Wacom Cintq Pro 24.

Same issue doesn't occur in Affinity so I think it's a Photoshop issue.

 

 

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返信数 4

SNW1作成者
Participating Frequently
April 25, 2020

Can someone please help with this issue.

I litterally cannot use Photoshop at the moment as I have wasted the last few days trying to fix this issue.

 

I have removes the Wacom Cintiq preferences and removed the drivers and tried re-installing them. 

I have read so many posts online and found fixes for Windows such as this link but nothing for Mac.

 

I'm completely giving up on Photoshop at this stage and seeing if there's any joy with Wacom.

Having to move all my workflow to Procreate and Affinity. Crazy for the price of Creative Cloud and my Wacom Cintiq!

 

Any help really appreciated.

SNW1作成者
Participating Frequently
April 25, 2020

Ok. So issue is persisting even when reverting back to older Wacom Cintiq drivers and older version of Photoshop 21.0.3:

PECourtejoie
Community Expert
Community Expert
April 24, 2020

Hello, what do you mean by reinstalling older versions did not work, did you get an error message, or are you experiencing the same issue? 
Do you get to fullscreen with the other application?
Did you ever get the issue in a previous version of Photoshop?
I suggest to search or create a thread on the https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible.

SNW1作成者
Participating Frequently
April 24, 2020

I think I may have only gone back as far as Photoshop 21.0

It installed and worked fine but issue reoccured.

I have to admit that I hadn't noticed it before 21.1 not sure whether this is down to Mac OS updates or now using a Wacom Cintiq in the last few months. 

I'm going to try and see today if it replicates with Wacom Intuous.

Will search/feedback on https://feedback.photoshop.com thanks.

Mike_Gondek10189183
Community Expert
Community Expert
April 23, 2020

Does thsi happen when you use a mouse?

 

Can you create a brush preset, and check all the boxes. 

 

Please post screenshtos, so we have something to go by, to help you better. You may be swtiching to brush tool from pencil or many a number of other things.

SNW1作成者
Participating Frequently
April 23, 2020

Thanks for the reply!

Here's the screenshots and here's a link to a video of the issue.

On the left is the brush working as it should, on the right is then the brush misbehaving.

Interestingly it doesn't always bring up a warning icon next to the specific shape dynamics setting.

 

Video:

https://cl.ly/fb32ba0130a8

 

SNW1作成者
Participating Frequently
April 23, 2020
c.pfaffenbichler
Community Expert
Community Expert
April 23, 2020

Can you post screenshots with the pertinent Panels visible of before and after the loss? 

 

Something similar was recently reported but there it supposedly was caused by Windows Video Player, so that’s probably not it for you … 

Do you have another browser installed (Chrome, …)? Does switching to that also result in a loss of settings?