Photoshop 21.1.3 freezing when changing Hue/Saturation

[MacKinnon01]

Just updated to latest Photoshop (21.1.3) on MacOs Catalina 10.15.4 and when changing Hue/Saturation on a layer, the programme freezes 😞

Working perfectly until the updte... 

Any ideas?

[c.pfaffenbichler]

What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

[TriChas]

I have the same issue after updating to 21.1.3 yesterday, Hue/Saturation sliders freeze have to force quit Photoshop OS Catalina 10.15.4. Does dumping prefernces fix the problem? Is this the only solution?

[kurthouser]

i have the same problem. hope they fix it ASAP

[c.pfaffenbichler]

What have you done to fix it? 

I could reproduce slider-issues with Selective Color, Replace Color, … Adjustments and restoring the Preferences or even restarting remedied them for me. 

[sostheneh84466108]

Sam problem here. Have done the reset of all my tools (again) restarted etc... Second time this year that Adobe updates PS and a basic but essential tool blocks the whole app... That's not what I'm paying for.  

[TriChas]

It seems this is a bug for tools using sliders... turn off rulers it worked for me until they fix it...

https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-3-hue-saturation-dialog-box-bu...

[c.pfaffenbichler]

And again the Rulers are involved … 

So hide the Ruker (View > Rulers should be unchecked). 

[ValentinaWilson]

We have the same problem, we contacted Adobe for help and they did not give us any solution.

Hiding the rulers works for now.... 

[PECourtejoie]

Hello, please go to your Creative Cloud app, and run the update so that you have Photoshop 21.2 installed, as this issue is fixed, according to this help document: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

[PECourtejoie · Accepted solution]

Hello, go to your Creative Cloud app, and you can update to Photoshop 21.2, as this issue is fixed, according to this help document: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues