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Photoshop 22.0.1: Disk Error when trying to import Skies

Forum|Forum|5 years ago
October 25, 2020
8 replies
5790 views

Ive loaded a bunch of skies into the new sky replace ment tool ( yes 1 at a time)
I started a test file with 14 skies, i then clicked on the 14 skies and chose the export selected skies option i have saved the *.sky file (sun-left.SKY) and saved it along side the jpegs named in a folder called sun-left i then copied this folder (skies inclusive)to a memory stick and then onto my macbook it wont import giving the error "could not complete your request because of a disk error"
Si i went back to my pc and remvoed the created test batch and then tried to re load ( via import skies feature) from its exported location and get the same error, there must be a way t oexport your skies to use on another device or simply to back up your library?

any one managed this sucessfully and what was your trick?

Also batch importing skies from a folder rather than one at a time?

This topic has been closed for replies.

Correct answer Akash Sharma

Hi there,

We are happy to announce the release of Photoshop 22.3 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 22.3, click "Update" in the Creative Cloud desktop app next to Photoshop. See: More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

P

pbadger

Participant

Hi I'm using

Adobe Photoshop Version: 22.5.0 20210809.r.384 ce617de x64

Operating System: Windows 10 64-bit

Sky replacement opens and says can't complete because program error.

Please can you give me some advice how to fix?

Thanks

Phil

Akash SharmaCorrect answer

Legend

Hi there,

We are happy to announce the release of Photoshop 22.3 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 22.3, click "Update" in the Creative Cloud desktop app next to Photoshop. See: More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

aliciaw38753769

Participant

This still hasn't fixed for me. I've updated to the most current version and gone back to default preferences and still get the 'File Cound Not Be Found' error message. Please can anybody help?

aliciaw38753769

Participant

I am getting the same error message and cannot find a fix for it either. I have the most current update.

Me too - is there any word from Adobe here? Would be great to get fixed

Maciej Gralek

Participant

"Could not complete your request because of a disk error" - this comes up when I try to import previously exported *.sky from the same Photoshop version 22.1.1.

This is true for two previous updates.

I have a number of posts about this issue

https://community.adobe.com/t5/photoshop/importing-a-sky-file/m-p/11538575?search-action-id=142189290282&search-result-uid=11538575

https://community.adobe.com/t5/photoshop/sky-replacement-error/m-p/11668429?search-action-id=142189290282&search-result-uid=11668429

https://community.adobe.com/t5/photoshop/sky-replacement-error-message/m-p/11683232?search-action-id=142189290282&search-result-uid=11683232

Is this going to be resolved anytime soon?

A

Anonymous

Hi

Only one of the links you posted relates to the issue you have, bug reports can be posted on the Adobe Feedback Forum which is monitored by Adobe engineers.

M

m_podt

Participating Frequently

I still have the same problem. Any updates?

J

Joel Gettleman

Participating Frequently

When I open the sky replacement dialogue, I get, "could not complete your request because the file was not found".

I click ok and then close and am asked if i want to save changes for some reason as I don't think i made any.

do I have to delete all the preset skys? and then load my own or???

thanks,

ThePM

Participant

I very rarely use Photoshop, I do almost all my editing in Lightroom. But I was curious about the sky replacement so I opened a jpeg to try it. As soon as I selected Edit> sky replacement the pop up window for it appeared but almost immediately another one came up with:

"Could not complete your request because the ICC profile is invalid."

Not being a PS user I have no idea what this means. Can anyone assist please? Thanks

(Using MacOS Catalina 10.15.7 on a 2017 iMac and latest PS)

Kevin Stohlmeyer

Community Expert

Go to Edit/Assign Profile and choose a different color profile.

If it's RGB, try Adobe RGB.

ThePM

Participant

Hello Kevin,

Thank you, that worked! (It was set to an Apple profile)

Phil

M

Madebyvadim9247224

Participant

Sane here. 150 sky added and exported and no other computer cannopen it. All reported "disk error" Recent update didn't fix anything (as usial)

and yes no batch import. I get its a new tool, but for crying out loud bach export and import should be tested and added first thing. It's so abviuus even Adobe xan get that.

Parker_Burkett

Participant

Please add a batch import for this. I have over 400 sky files, and I don't wan to do this individually for all of them. This should be a quick update.

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