Photoshop 22.1 "program Error"

Forum|Forum|5 years ago
December 16, 2020
1 reply
362 views

Hey after i did the update i can't save my work, and latterly i can't do anything on Photoshop.

adobe service said that they know about this problem but they can't fix right now.

anyone can help and solve it?
I didn't change anything on my work flow it happens on 8K Scene and Half HD so i have no idea what happening

i have lost so many projects until now and they are not going to help me so please i need a savior!!!

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Derek Cross

Community Expert

Which version of your OS?

How much RAM and spare disk capacity?

Have you tried resetting the Photoshop preferences?

S

SegevCGIAuthor

Participant

Hey I using Windows 10 Pro
*16 GB Ram DDR 4
* 750 GB Free SSD Storge And ANother 1.5 Tra of Hdd
and yes ofcursei tried that i did reinstall to the software

PECourtejoie

Community Expert

Hello, resetting the preferences is not the same as reinstalling, the latter keeps existing preferences:

You can reset Photoshop's preferences by holding down Ctrl+Alt+Shift (Pc) Cmd+Opt+Shift (Mac) as you click on Photoshop's icon to start it up.

See: https://helpx.adobe.com/photoshop/using/preferences.html

If you do have access to the menu Edit>Preferences (Pc) or Photoshop>Preferences (Mac), it is possible to reset them from the General submenu.

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