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Photoshop 22.4.2 on new MacBook Pro with M1 chip: screen flickers and image disappears, black screen

New Here ,
Jun 10, 2021 Jun 10, 2021

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I just purchased the MacBook Pro last week and downloaded all the latest Adobe Illustrator, Photoshop and InDesign. Photoshop 22.4.2 is not working well-- open an image and the screen within Photoshop flickers like crazy and turns black. Photoshop stays open, doesn't crash but you can't see anything. I tried adjusting image size and saving and it let's you do that but you can't see anything. I've tried quitting and restarting laptop but same issue continues. Is there something in Preferences>> Performanace that I need to adjust or is this going to be an on going issue? Any help is appreciated.

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correct answers 1 Correct answer

Community Expert , Jun 10, 2021 Jun 10, 2021

Go to preferences/Technology Previews then enable the option to Deactivate Native Canvas.

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Community Expert ,
Jun 10, 2021 Jun 10, 2021

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Go to preferences/Technology Previews then enable the option to Deactivate Native Canvas.

Adobe Community Expert/Adobe Certified Instructor>Kevin Stohlmeyer<br />Adobe Community Expert/Adobe Certified Instructor

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New Here ,
Jul 06, 2021 Jul 06, 2021

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This works. What exactly is going on here?  I had the same issue.  I discovered that unchecking Preferences->Performance "Use Graphics Processor" also fixed things.  This is a much better solution.

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Community Expert ,
Jul 07, 2021 Jul 07, 2021

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Unchecking Use Graphics Processor turns off enhanced functions in Photoshop and is not a better solution. 

This post shows a list of features disabled when you turn off Use GPU

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

Adobe Community Expert/Adobe Certified Instructor>Kevin Stohlmeyer<br />Adobe Community Expert/Adobe Certified Instructor

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New Here ,
Jul 07, 2021 Jul 07, 2021

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By "this" I meant your solution, not turning off the GPU.

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New Here ,
Sep 14, 2021 Sep 14, 2021

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Thanks so much! You're a lifesaver. I've been looking for a solution for months now and nothing worked but this.

 

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New Here ,
Oct 18, 2021 Oct 18, 2021

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Thanks for this answer. This is just a comment from the peanut gallery...

I was having a similar flickering problem as well as a wonky Navigator with CC PS 22.5.1. I tried this as well as turning off the GPU. Neither solved the Navigator problem and both disabled the Rotate function on Wacom. My workaround is to use PS 21.2.12, which works fine.

Any advice is welcome.

Thanks

27" iMac running Big Sur

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Explorer ,
Feb 07, 2022 Feb 07, 2022

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THANKS! Was driving me nuts on my M1 Pro Max, and only when I was running it as three screens.

 

 

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New Here ,
Oct 26, 2022 Oct 26, 2022

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THANK YOU!!!!! None of the other suggestions worked, but this one did (Tech preview>deactiveate native canvas). (I'm on an M1 MacBook Pro.) Even updated iOS thinking that would fix it. Thought I was gonna lose my mind. Appreciate your time. 

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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For anyone interested 'DavesCM' wrote here about this issue in more detail:

 

"

Go to Preferences - Technology Previews and check Deactivate Native Canvas.  Then click OK and close and restart Photoshop.

 

Adobe are updating the core graphics functions in Photoshop. This is driven by the operating systems of Apple and Microsoft in which the old Open GL functions are being removed in the case of Apple, or deprecated in the case of Microsoft. This means that the graphics functions that have worked for years must be rewritten to use Metal and Direct X. At the same time, Adobe are sensibly updating those core functions to deliver the additional speed we require to handle the very large files of today.

Checking 'Deactivate Native Canvas' switches Photoshop to use the older functions."

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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