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ab69067811
Participant
June 10, 2021
Answered

Photoshop 22.4.2 on new MacBook Pro with M1 chip: screen flickers and image disappears, black screen

  • June 10, 2021
  • 1 reply
  • 4681 views

I just purchased the MacBook Pro last week and downloaded all the latest Adobe Illustrator, Photoshop and InDesign. Photoshop 22.4.2 is not working well-- open an image and the screen within Photoshop flickers like crazy and turns black. Photoshop stays open, doesn't crash but you can't see anything. I tried adjusting image size and saving and it let's you do that but you can't see anything. I've tried quitting and restarting laptop but same issue continues. Is there something in Preferences>> Performanace that I need to adjust or is this going to be an on going issue? Any help is appreciated.

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Correct answer Kevin Stohlmeyer

Go to preferences/Technology Previews then enable the option to Deactivate Native Canvas.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
June 10, 2021

Go to preferences/Technology Previews then enable the option to Deactivate Native Canvas.

Participant
July 7, 2021

This works. What exactly is going on here?  I had the same issue.  I discovered that unchecking Preferences->Performance "Use Graphics Processor" also fixed things.  This is a much better solution.

Kevin Stohlmeyer
Community Expert
Community Expert
July 7, 2021

Unchecking Use Graphics Processor turns off enhanced functions in Photoshop and is not a better solution. 

This post shows a list of features disabled when you turn off Use GPU

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html