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Photoshop (22.4.2) will not open or Uninstall

Community Beginner ,
Jul 19, 2021 Jul 19, 2021

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I can not open Photoshop the popup message is abobe not available right now. 

Adobe CR Damon is stopping PS from uninstalling.

 

I have followd the recommended instruction thru (GO) preferances but still no luck

 

Mac OS

any help much apreciated. Thanks in advance

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Adobe
Jul 20, 2021 Jul 20, 2021

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Hi there,

 

Sorry that Photoshop is freezing while launching on your Mac running the macOS BigSur.

 

Which version of Photoshop are you using and how long have you been facing this issue?

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/freeze-on-launch.html and let us know if that helps? 

 

Thanks,

Akash

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Community Beginner ,
Jul 20, 2021 Jul 20, 2021

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Hi Akash, thanks for the reply

 

I got to the 2021 Folder full of prefs and the odd folder but nothing like the presets I have loaded...not presets files at all that I can see.  Am I missing something? I also see photoshop folders with versions dating back to 2014 Photoshop CC do i delete all those? 

 

Any further advice? Thanks

 

 

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Community Beginner ,
Jul 28, 2021 Jul 28, 2021

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Sorted Thank You Akash. The latest Update this morning sorted the problem automatically

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