Participant

Question

Photoshop 22.4.3 not enough RAM for anything

Forum|Forum|4 years ago
August 13, 2021
4 replies
1750 views

Hey Adobe, please help. PS 22.4.3 still has major RAM issues. I keep getting random "not enough RAM" messages for very simple things. The RAM allocations are maxed out in the preferences and it's nowhere near using the amount of RAM available in my machine. It can't seem to export a 379kb bitmap to the clipboard without running out of RAM. This problem has only been occuring since the last 2 updates. I've been using this computer for 2 years doing high end 3d graphics so I know it's not the machine. Restarting the app or the machine only gives me a few minutes to work before it runs out of RAM again. Since I'm here, please fix the DCS 2.0 problem as well. When I save a new or open an older DCS 2.0 file, I get the index thumnail image and not my full resolution color channels which are apparently still in the file because I can still RIP my linked separation files. Updates shouldn't be moving us backwards. Please fix quickly.

Windows

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S

Speseeallist

Participant

Same on Photoshop 23.3. I have 16 gb RAM on Ryzen 7 - 80% for PS.

Any solutions?

N

Naomi25779430bkir

Participant

Are there any updates on this? I too and having the same issues when I shouldn't be - please help. I effectively cannot use photoshop at the moment. Other applications works like Premiere.

L

Lumigraphics

Legend

Please post your system info, every computer is different.

FWIW, I'm using an old HP EliteOne 800 w/16GB of RAM, actually below supported spec, and working with 32MP RAW files from a Canon 90D. At home I just got an M1 Mac mini and have 50MP files from a Canon 5Dsr. In both cases I am fine for memory- at work I use Bridge alongside PS, at home Lightroom Classic.

I do NOT recommend a computer with 8GB of RAM, and I have plenty of free SSD scratch disk space on both production computers.

L

Laura5E04

Participating Frequently

I have the same problem.

Photoshop worked until I updated to 2022 - This is an update problem as this is the only variable that's changed.

I cant work on a single layer 64x64 pixel image - somthing isnt right.

L

Laura5E04

Participating Frequently

Thats a lot of memory to be using, is this normal?

Its a 40kb file 😞

L

Lumigraphics

Legend

Don't set photoshop to use all of your memory and make sure you have plenty of scratch disk space. Also, try turning off your antivirus to see if that fixes it.

J E L

Community Expert

@Terry5CA1 Sounds frustrating for sure. On your RAM, when you say "maxed out" what does that mean? You should be around 70-75 percent. 85 is the maximum recommended. Did you try purging the memory? Edit > Purge > All. Here's a round up of performance optimizations: Optimize performance Photoshop (adobe.com) If none of these steps help maybe roll back a version if you are stable there.

T

Terry5CA1Author

Participant

Thanks for the reply.

The preference allocation doesn't have any effect whether at minimum or
maximum recommended. Purging the memory doesn't have enough RAM to purge.
That's kind of the problem. I've run the gauntlet on most all possible
solutions and fixes. It comes down to the app, not my settings. I've taken
the app to the bare essentials with all brushes, patterns, filters etc. at a
minimum, no other apps running in the background and after a fresh restart
of both the app and the machine, I still get a "not enough RAM to complete"
box. It pops up at random whether I'm working on something big, something
small, saving a file, shrinking an image, using a filter, closing a file,
etc. I've been through the help sites that all say the same thing, check
your preferences, purge your memory, close apps, uninstall to an earlier
app. I'm simply posting my issues so adobe will be aware of the issues and
hopefully fix it on the next update so I don't have to keep paying monthly
fees for old software. : )

J E L

Community Expert

@Terry5CA1 I hear you. Seems you have tried everything. I am also using Windows 10 Pro and the running the latest PS version (22.4.3 20210708.r.317 bb896cc x64). The app runs fine for me so far with all types of actions and files I've tested. My system is not as new or powerful as yours either. I only have 16 GB of installed RAM and my graphics card is several generations old. I keep everything up to date, run disk clean up to remove temporary files, and check my Task Manager often to end Adobe processes I don't need as they tend to pile up. Are you running a lot of third-party plug-ins? With no documents open, scroll through Help > System Info to see if any failed to load. Other that this, I don't know what to recommend. Something is causing memory leak for you.

Also, FYI, this is a user-to-user forum so even though Adobe employees pop in to help users from time to time, you will need to log your issue through the feedback forum here: Adobe Photoshop Family

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