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Photoshop 22.5.1 and Canon Print Studio Pro - Plug in not loading

Forum|Forum|4 years ago
September 15, 2021
24 replies
19840 views

Since the latest upgrade to Photoshop 22.5.1 Canon Print Studio Pro no longer works.

Tried removing and reinstalling - its there in the correct folder etc - but when i click on it to start a print it doesn't fire up.

Running Mac OS Big Sur at latest version

macOS

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Correct answer defaultiw8c0ikc1w57

Today, 26/10/21, Apple have issued an update to Mac OS Big Sur. It is Mac OS Big Sur 11.6.1. If you install this update, then you should find that Canon Print Studio Pro will now be working as it should do.

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for-or

Participating Frequently

I"m watchin this live zoom- - part of Canon Printing Week- The Pro-300 Workflow Demo

Dring the demoonstation they are using Professional-print-layout-software https://en.canon-cna.com/printers/inkjet/pixma/software/professional-print-layout-software/ - mentioning the features which are supiriors to Print Studio Pro. It not competable for the PIxma 100 though. .

Maybe Canon are just dropping support for Pritn Studio Pro?

Y

yao5CF1

Participant

the same problem with the print studio pro would not run with the plug in photoshop 2021.

how to fix it.

C

craigp21473598

Participant

Sorry there is no solution until Canon release new firmware for PPL.

for-or

Participating Frequently

I have spoken to Canon US (really not an easy task considering their broken phone system ) and was told that they are aware but no idea when the upgrade will be out.

The rep said something along the lines of "we don't know what apple or adobe are going to come up with). I guess he meant this require collaboration with apple and adobe ?

They just suggested to keep checking their website for a chance that maybe some day they will they will have and updated version to download

J

jordane98A7

Participant

Tech support can't seem to figure it out

When I click canon print studio pro photoshop acts like it popped it up but then nothing is there and I can't click anything on photoshop and I have to force quit

Mac book, Big Sur 11.6, fully updated photoshop.

Gonzalo ContrerasDelSolar

Participating Frequently

With Big Sur 11.6.1 works without issues.

GCS

C

Craig5EB1

Participant

The only fix at this stage is to roll back MacOS to previous update, Canon Australia printing dept told me they havent heard anyother issues which I was supprised.

Gonzalo ContrerasDelSolar

Participating Frequently

After them informing me that I should reload the plugin, I did provide the same information to Canon USA, however after this I had no further feedback from them.

NB, colourmanagement

Community Expert

I think Canon support is the place to get get this fixed, OSX Big Sur is quite dated now (released November 2020), it seems Canon are letting themselves get left behind with the Print Studio Pro SW. Maybe that means support is ending?

Mind you, whats wrong with printing straight from Photoshop using Canon's driver?

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer

Gonzalo ContrerasDelSolar

Participating Frequently

Hi NB,

I am not sure if the issue is Big Sur or Photoshop (who updated its version last week). The same pluging works well with Lightroom.

I have a question, how do you manage to print multiple images strait from Photoshop, so far I know you can only do one at the time, and if you are using a large paper as I use a Pro-4000?

Tks.

NB, colourmanagement

Community Expert

Hi, to make a properly controlled layout of various images on larger ppaer such as in your 17" Epson, I'd recommend InDesign.

I've often found auto nesting applications dont do as well as you can do yourself adding images to a suitable sized InDesign canvas

Big Sur isn't going to change (until you install the next version) so your port of call for a SW fix is Canon.

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management

D

defaultdmd9levmkkhl

Participant

I have the same problem. Big Sur 11.6 seems to have interfered with Canon Print Studio Pro. The plug-in doesn't launch PSP in Lightroom Classic. In Photoshop the automation freezes PS and I have to Force Quit it.

I've uninstalled and reinstalled all the currently available Canon software and the latest version of PSP.

It seems like the respective plug-ins are not actually launching the Print Studio Pro application (yes, it's a separate application.)

If you go into the Library folder on your Hard Drive (the top level one, not the one in your Username folder), and go to the Application Support/Canon/Print Studio Pro/Frameworks folder, you will see the Print Studio Pro app. If you click on it and try to launch it, it will not launch.

C

Cosmicpapa

Participant

correct. Same behaviour as when lightroom tries to launch PSP plugin / module

Gonzalo ContrerasDelSolar

Participating Frequently

I have the same issue, to print I had to save the files on tiff mode and load them manually on Canon Print Studio Pro. Prints came out with no issue, however I had to Force Quit Photoshop.

I also tried printing from Lightroom, and it works fine, so my guess the problem came from Photoshop update, as I printed 7 days ago and the photoshop update was done 5 days ago.