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marek0101
Participant
August 26, 2021
Question

Photoshop 22.5 color problem on Windows 10 - images open warmer than they appear in Camera Raw

  • August 26, 2021
  • 3 replies
  • 592 views

All photo open in PS 22.5 is yellowish however in Camera Raw look normally. How to solve the problem?

 

 

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3 replies

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
August 27, 2021

This is most likely a defective monitor profile. That can often affect applications differently.

 

If you're not using a calibrator, you may be getting manufacturer profiles distributed through Windows Update. These manufacturer profiles are very often bad in different ways, and frankly I can't understand why Microsoft still allows it.

 

Replace your current profile with sRGB IEC61966-2.1 for now (or Adobe RGB if it's a wide gamut display). Relaunch Photoshop when done, the profile is loaded at application startup:

 

To be clear, the proper way to deal with this is to use a calibrator. The monitor profile is a crucial component, and a calibrator is the only way to have full control of it. But until you get one, sRGB is often close enough for non-critical use, and anyway better than a broken profile.

    M
    marek0101Author
    Participant
    August 27, 2021

    It's not serious to blame the hardware. I have photoshop CC18 and it works fine. Other programs also show colors correctly. On PS22.5 only photos and the color palette is bad. See the color palette title bar is correct white. The second image shows the settings. They are the same for the PS18 and PS22.5

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    August 27, 2021

    I'm not blaming the hardware, I'm blaming the monitor profile. Your first screenshot removes all doubt. This is a defective monitor profile.

     

    I don't know ho made your display, but they sent out a bad profile through Windows Update at some point. Use a calibrator to make a new profile.

     

    In Photoshop, the conversion into the monitor profile is handled in the GPU. A lot of things have happened in Photoshop since 2018, not the least in the GPU code, which has been completely rewritten from OpenGL to DirectX.

     

    A "marginal" profile, not entirely written to correct icc specification, may well fail in one but work in the other.

     

    In the Photoshop UI, the image window and all panel contents are fully color managed and will be affected by a bad profile. The basic UI, however, is not color managed and does not use the monitor profile. So that will be unaffected.

     

    BTW, the Photoshop color settings are irrelevant here. This isn't about document profiles - it's about the monitor profile, which is handled in the operating system. Photoshop just uses whatever profile it gets from the operating system.

    TheDigitalDog
    TheDigitalDog
    Inspiring
    August 26, 2021

    Can you show us the Photoshop Color Settings? 

    First, try disabling GPU in the preferences (Preformance tab). Any better?
    If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
    If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.
    Some have reported color issues with displays that have an HDR option. Open Display Settings and toggle off the "Use HDR" switch if such an option exists.
    If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 
    Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    August 26, 2021

    Hi,

     

    We're sorry about the trouble with Photoshop due to the issues with color. Did you start experiencing this issue after the latest update? Do you use a tool/software to calibrate your monitor?

     

    You can try changing the monitor to sRGB 2.1 to check if that helps. You can check the steps suggested here: https://www.windowscentral.com/how-configure-correct-color-profile-your-monitor-windows-10

     

    Please let us know if it helps!

    Regards,

    Nikunj

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