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Participant
December 10, 2020
Question

Photoshop 22 GPU or PS problem - Lots of Gray Screen Windows 10

  • December 10, 2020
  • 2 replies
  • 257 views

So, ever since I had Photoshop 22 downloaded, it has been nothing but problematic.  I open about 10 21mp files in JPEG to work on.  I have an Nvidia 1050, 32GB Ram, i5-7500 on a custom machine I built.  Working on a 1TB NVME drive, and 3 4TB HDD's for storage.

So I can get through maybe three edits, and then my screen reverts to displaying the last image for every window I have open.  Sometimes I try minmizing the screen and reopening to see if that clears it.  No go.  Usually after that all of my open Photoshop windows will turn grey as it loses the images all together.  I have done the preference reset, and no go.  I have updated my Nvidia drivers, and no go.  I turned up the RAM allocation in PS 22 to 70% and no go.  Any further suggestions?  My Photoshop 21 is working perfectly, and I am falling back for the moment until I have a way to fix the Photoshop 22 bug.

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2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
December 10, 2020

You can also benchmark your GPU and make sure it meets requirement for PS 2021/v 22.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html#Unsupportedgraphicscards 

Participant
December 10, 2020

GeForce 1050 meets the benchmark at 2456. 

Kevin Stohlmeyer
Community Expert
Community Expert
December 10, 2020

Are you using more than one monitor or Video driver?

Participant
December 10, 2020

One monitor, 1920x1080.  I have both GeForce Game Ready and Creative Studio Drivers downloaded and installed.

Kevin Stohlmeyer
Community Expert
Community Expert
December 10, 2020