Photoshop 23.1.1 startet nicht, keine Fehlermeldung

Forum|Forum|4 years ago
February 1, 2022
3 replies
507 views

Win10

Photoshop 23.1.1 wurde soeben deinstalliert und neu installiert (via Creative Cloud Desktop)

Erwartung: Photoshop wird startet

Ergebnis: Photoshop-Start-Status-Bild (das mit dem Frauenkopf rechts) erscheint. Verschiedene Status-Meldungen erscheinen bis "HTML-Oberflächen werden initialisiert...". Danach geht das Fenster weg ohne Fehlermeldung; wird einfach geschlossen ...

- Start als Administrator hilft auch nicht.

- Creative Cloud Desdktop zeigt beim Photoshop keine installierten Plugins.

- 18 GB frei auf dem Laufwerk

Windows

This topic has been closed for replies.

AxelMatt

Community Expert

Which version of Windows 10 do you use? Is your system up-to-date, including all service-/security patches and drivers?

Does it works in the past? If yes, waht has been changed on you system?

Please try to reset the Photoshop preferences.

See here for more informations: https://helpx.adobe.com/de/photoshop/using/preferences.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

S

sandraz75163242

Participant

Hi,

I work with Windows 10 Pro Version 21H2. System is up-to-date and all patches and drivers are installed.
Photoshop v22.5.5 is working correctly, but Photoshop v.23.1.1 is not working.
I deinstalled v23.1.1 and reinstalled it, but it still doesn't work.

AxelMatt

Community Expert

Did you run the Adobe Creative Cloud Cleaner Tool before starting the reinstallation?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

S

sandraz75163242

Participant

Habe leider das gleiche Problem. Hast du mittlerweile eine Lösung?

G

gianvitulano

Community Expert

Hi,

try to uninstall Adobe Photoshop via the Creative Cloud Cleaner Tool. After the uninstall procedure is complete, install Photoshop again and check if the problem occurs again.