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stever71725084
stever71725084
Inspiring
January 20, 2022
Answered

PHOTOSHOP 23.1.1 STILL CRASHES WITH CONTENT AWARE FILL Jan 19, 2022

  • January 20, 2022
  • 4 replies
  • 2641 views

PHOTOSHOP 23.1.1: just updated as of Jan 19, 2022 and the content aware fill continues to crash. This has been going on for 9 months. I have a high end, up to date Dell. This was never a problem until 9 months ago. It does not generate crash reports. You hit APPLY or OK and after a 5 second pause, the program just vanishes.

 

windows 10, 64 gigs ram. high end graphics card. 500 meg ssd

 

please fix this

 

    This topic has been closed for replies.
    Correct answer J453

    Short of getting a crash report somehow, let's double-check that there isn't a stale setting:

    Restore your preferences using this manual method:
    https://helpx.adobe.com/photoshop/using/preferences.html#Manually
    Does it work correctly?
    If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
    If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

    4 replies

    C
    Charles23452058kn6n
    Participating Frequently
    March 6, 2022
    quote

    PHOTOSHOP 23.1.1: just updated as of Jan 19, 2022 and the content aware fill continues to crash. This has been going on for 9 months. I have a high end, up to date Dell. This was never a problem until 9 months ago. It does not generate crash reports. You hit APPLY or OK and after a 5 second pause, the program just vanishes.

     

    windows 10, 64 gigs ram. high end graphics card. 500 meg ssd

     

    please fix this

     


    By @stever71725084

    I also got an issue while making banner for my gold website. But when i restart my pc it solve.

      B
      Bostjan5E15
      Known Participant
      May 10, 2023

      It's May 10th 2023, latest PS still reboots a PC when using content aware fill.

      J
      J453Correct answer
      Legend
      January 20, 2022

      Short of getting a crash report somehow, let's double-check that there isn't a stale setting:

      Restore your preferences using this manual method:
      https://helpx.adobe.com/photoshop/using/preferences.html#Manually
      Does it work correctly?
      If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
      If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

      stever71725084
      stever71725084Author
      Inspiring
      January 27, 2022

      Thanks again Jeff,

      Yes, your solution fixed my problem.

      I went to 
      Windows: Choose Edit > Preferences > General

      Reset All Warning Dialogs

      and

      Reset preferences on Quit

       

      Then I restarted and tried about 5 content aware fills and THEY ALL WORKED.

       

      thanks so much

       

      steve

       

        jonathans10563429
        jonathans10563429
        Participant
        March 6, 2022

        THANK YOU. Fixed mine too.

        stever71725084
        stever71725084Author
        Inspiring
        January 20, 2022

        Thanks Jeff.

        1. "use OpenCL" was already unchecked.

        2. I unchecked "use graphics processor", closed photoshop, reopened it, and it still crashed.

        The graphics processor is a high end M5000M Nvida quatro.

        NOT FIXED. 

        Any other ideas?

        thanks

        J
        J453
        Legend
        January 20, 2022

        Please try the following:

        1. Go to Preferences > Performance and click on the "Advanced Settings" button. Uncheck Use OpenCL, restart Photoshop and try your steps to see if the problem persists.
        2.  If disabling OpenCL doesn't work, go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?
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