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I have tried lots of things to fix this and nothing works for long. Photoshop constantly beachballs after a few minutes. Any action seems to cause it. Running latest version (23.2), under Mac OS 11.6.4 (same thing was happening under Mac OS 11.5). Other Adobe programs are fine. Reset preferences, uninstalled Photoshop and reinstalled, etc., etc. iMac 2020 has 64GB of RAM and plenty of spare disk space. Preferences have been tweaked—this is a complete nightmare. I thought upgrading the OS to Bis Sur would help, but no joy.
After force quitting Photoshop need to restart Mac to get it to work as stalls on loading preferences, or loading Halide Bottlenecks or MMXCoreRoutines if I reset preferences (CMd-op-shift)
This seems to a constant in the PSErrorLog.txt:
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We're sorry about the trouble with Photoshop. Does Photoshop freeze while performing a particular task? Please ensure that Photoshop has the necessary permissions on your Mac by following the steps suggested below:
1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.
2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.
3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.
4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.
5. Once done, restart the Mac & check if it helps.
Also, please update Photoshop to the latest version 23.2.1 to check if it makes a difference.
Thanks Nikunj for your suggestions.
Both those Security and Privacy settings were on already as I had scoured the forums to find any solutions. (Made no difference, btw, when I changed it.)
I may have found a solution by looking at the Activity Monitor and UPICLog.log file and seeing where it gets stuck and deleting or renaming files. Not exactly a consumer-friendly solution. Also, possibly related, was Bridge (latest version) refusing to start at all (application not responding). I uninstalled Bridge and that may have been a factor in getting Photoshop to work better. Who would know!
I think part of the problem is that updated applications use references to old setting. For example, when using Illustrator (26.0.3) this morning, and opening a document with fonts missing, I got an error (after freezing for some time):
Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe InDesign/indesign-v12.0.jsx
As an aside, there is an attempt to read a non-existing file when starting Photoshop (from log file):
upic::ReadFile(): can't open file /Library/Application Support/Adobe/UXP/PluginsInfo/v1/PS.json errno: 2
I did uninstall all the programs and reinstall them but there are so many files littered around the system that it is impossible to remove them all it would seem.
It is hard to have confidence in Adobe programs as I never know when the problems will return.
Upgraded to 23.22.1—maybe that will help—but this problem has persisted over multiple versions and even a major OS upgrade (Catalina to Big Sur).
Spoke too soon. Problem has come back again. Takes a long time to start, then any action is preceded by a long beach ball. Other Adobe programs seem fine—only Photoshop exhibits this unacceptable lag.
Not sure what else I can do. I might have to start using Affinity programs to get anything done. Or maybe Lightroom?
Any (sensible) suggestions welcome.