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Participant
December 5, 2022
Answered

Photoshop 23 crashes on my macbook pro running Monteray 12.0

  • December 5, 2022
  • 2 replies
  • 1570 views

Help! since updating this Photoshop just doesn't work! Can't even open a file without a crash. I am downloading the new OS now to see if that fixes it. Would love some help @adobe

 

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Correct answer gener7

Monterey is at 12.6.1 Are you up to date?

2 replies

gener7
Community Expert
gener7Community ExpertCorrect answer
Community Expert
December 6, 2022

Monterey is at 12.6.1 Are you up to date?

TöbePAuthor
Participant
December 6, 2022

Updated to ventura and all good now. thanks all!

TheDigitalDog
Inspiring
December 6, 2022

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(macOS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

**Note:The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. The library will appear below the current user's home directory.
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings


If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
TöbePAuthor
Participant
December 6, 2022

OK, thanks, will try all this.