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Peter_G2112
Participant
November 26, 2022
Question

photoshop 24.0.1 freezes after using object selection tool

  • November 26, 2022
  • 2 replies
  • 6307 views

The program freezes right after I make a selection with the object selection tool, never had this issues until version 24.0.1

    2 replies

    Jqqerry
    Jqqerry
    Inspiring
    November 27, 2022

    Check your driver version for newer.
    And Go to Preference - Image Processing - Selections Processing - Change to "More Stable" and Restart PS.

      A
      Annisa28880051spc7
      Participant
      March 14, 2023

      This worked for me, took me way to long to try to figure out how to solve this instead of avoiding it. Thank you!

      TheDigitalDog
      TheDigitalDog
      Inspiring
      November 26, 2022

      When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

      (macOS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

      This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

      Also: https://helpx.adobe.com/photoshop/using/preferences.html

      *To manually delete Photoshop preferences:
      Quit Photoshop.
      Navigate to Photoshop's Preferences folder:
      macOS**: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
      Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
      **Note:The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. The library will appear below the current user's home directory.
      Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings


      If that doesn't fix the issue:
      Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
      Still crashing? 
      Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
        Trevor.Dennis
        Community Expert
        Trevor.DennisCommunity Expert
        Community Expert
        March 15, 2023
        quote

        When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences.

        By @TheDigitalDog

         

        I have found that the more complex Photoshop gets, the more often I am having to reset Preferences, and finding that it fixes the problem.  Not always.  I still can't reliably use some of the Neural filters because my system shuts down and restarts every single time I turn a/several Nueral filters on, and having your computer crash repeatedly is not good.

         

        The issues that have been fixed by a Preference reset are not always intuitive.  I can't remember what the issue was for a couple of resets ago, but I put up with it for ages because it did not seem like a problem related directly to Photoshop, and felt more like an OS (Windows) issue.  I even went as far as suggesting to some email friends that my six year old i9-7900X system was no longer up to the job, and I was thinking of replacing it.  When I did eventually rest Preferences the problem went away 100%!

         

        Which is a pity, because the excuse to upgrade had also vanished, but I still can't use most of the Nueral filters. 

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