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Participating Frequently
October 19, 2022
Question

Photoshop 24.0 x Logitech MX Master 3 Mac

  • October 19, 2022
  • 2 replies
  • 3523 views

Just updated to Photoshop 24.0 and my MX Master 3 isnt working within the app in regards to custom buttons

macOS 12.6

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2 replies

Dhamiiee
Participant
July 3, 2023

So I was able to get a tentative solution for my Photoshop 24.4.1 to work with my Logi Mx 3s mouse and what I did was do a clean uninstall of all Photoshop versions then I went ahead to install version 23.5 (2022) which works with Logitech mx 3s after which I installed my 24.4.1 and it works for me. I, however, noticed some issues when I tried to use my thumb scroll for Zoom. It was fixed after I selected Zoom In and Out instead of the photoshop zoom option. I hope someone finds this helpful.

 

Ranjisha Sengupta
Legend
October 20, 2022

Hi there,

 

Thanks for highlighting this.

Is your mouse working with other applications? Confirming the custom buttons are not working after the Photoshop update. Did you try re-plugging in the device? 

Does restoring preferences (manually) help?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
You can quit Photoshop and return to the Settings folder if that doesn't solve the problem.

 

Try installing Photoshop 2023. Does the problem persist?

 

Regards,

Ranjisha

 

Participating Frequently
October 20, 2022

Mouse works with other applications, and confirming the buttons are not working after the update.

I’ve made sure drivers, plugins, and software are all updated.
Restarted my computer and uninstalled/reinstalled PS 2023.
Still doesnt work.
 
I downgraded back to v23.5.2 and its working again
Participating Frequently
November 2, 2022

I wonder if logi can compensate us for this somehow lol


already wrote them...but their support is something))) reinstal, reboot, call adobe, etc...